I had a 1:30 appt I checked in but at 2:20 my car was not taken in and the service rep was not around I finally got my keys and and left that was the second time I had a bad experience I will get service at another place and my next car also
12/14/2017
Rhonda S. VERIFIED CUSTOMER
The customer service from David Pleckham was Excellent !!!!
I would recommend Sutton Ford in Matteson to all ford owners that I know.
I truly appreciated the service. It was A+.
Thank You ????
12/14/2017
Eric W. VERIFIED CUSTOMER
She was great
12/13/2017
Sherlynn M. VERIFIED CUSTOMER
Ms. Stanford is excellent. Always pleasant, professional, very helpful. Thank you
12/13/2017
Adam B. VERIFIED CUSTOMER
Very courteous & professional!!!
12/13/2017
Major R. VERIFIED CUSTOMER
Melissa LeBron is very good with all her customer's. Thank you. Major R
12/13/2017
Omar G. VERIFIED CUSTOMER
Is not completely done it
12/12/2017
Cynthia E. VERIFIED CUSTOMER
Melissa was extremely supportive with my concerns. She immediately got my car taken back for an assessment that allowed them to see the issue with my car was valid. They corrected the issue without asking questions.
12/12/2017
Patricia O. VERIFIED CUSTOMER
Jillian is always very professional
12/12/2017
Donelle H. VERIFIED CUSTOMER
Thank You Curtis ????
12/12/2017
Celestine M. VERIFIED CUSTOMER
Very friendly and helpful all I can say is Job well done
So thank you for all your help. ????????????
12/12/2017
Jeff H. VERIFIED CUSTOMER
Very friendly and prompt service, I even got a ride home, thanks
12/12/2017
Corina M. VERIFIED CUSTOMER
Great service!
12/11/2017
Johnny T. VERIFIED CUSTOMER
Melissa Lebran has done very good in providing a professional service to me and meeting the need at hand . Thank you for a job well done.
12/11/2017
Phillip N. VERIFIED CUSTOMER
Always let me know about anything else if something wrong with my car
12/10/2017
Catherine R. VERIFIED CUSTOMER
Always great service thank you. Happy Holdays.
12/10/2017
Gloria W. VERIFIED CUSTOMER
Sutton Ford provide Excellent Service
12/10/2017
Steven V. VERIFIED CUSTOMER
Best Service I ever had
12/9/2017
Pablo C. VERIFIED CUSTOMER
My service rep made sure that my problem was fixed...they didn’t rush it and kept at it until it was fixed.
12/9/2017
Hugh C. VERIFIED CUSTOMER
Thanks to Sutton for for the expedited services and I need to schedule an appointment to have my car serviced the catalyst converter’s at the beginning of next year