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Real Reviews from VERIFIED CUSTOMERS
Karen M. VERIFIED CUSTOMER
Gloria is asset to Sutton Ford. She is kind and very intelligent. Don’t ever lose her !
5/3/2026
Rhonda M. VERIFIED CUSTOMER
Byron has been very helpful, however, the issue with my TPS sensor is still occurring. I hope that the issue will be resolved really soon.
5/3/2026
Deloris S. VERIFIED CUSTOMER
I always receive excellent service when I come into Ford for car service Brian is an excellent customer service guy . he is very knowledgeable. Very thorough. He gets the job done. you have a very excellent service department. It makes it worth the wait .
5/3/2026
Clarika E. VERIFIED CUSTOMER
Very good customer service!
5/3/2026
Michelle C. VERIFIED CUSTOMER
Only thing wrong is why make appts if my car isn't taken till 45 mins past appt time.maybe a courtesy call like hey we are running behind come 15 mins later....
5/3/2026
Ion A. VERIFIED CUSTOMER
Ms Sellers did a fantastic job.She was knowledgeable,professional and friendly.
5/2/2026
Titus E. VERIFIED CUSTOMER
Nice friendly and kind
5/2/2026
Stephanie F. VERIFIED CUSTOMER
She knows her stuff, it's refreshing to see a woman who knows about the mechanics of a car
5/2/2026
Larry H. VERIFIED CUSTOMER
Tim is very courteous and knowledgeable. He is very professional and easy to understand and work with.
5/1/2026
Ivory M. VERIFIED CUSTOMER
Gloria did her job. She ordered the parts, had the work done and got my car back to me in a timely manner.
5/1/2026
Lori W. VERIFIED CUSTOMER
Bryan took the time to listen to my concerns. He was thorough in suggesting services needed but didn't push anything on me. I enjoy bringing my car to Sutton for service, the team.is very personable. Lively conversation, and makes the wait time go by quickly. The service prices are the prices, however my work is warranties and I leave confident my car has been repaired with confidence & quality.
5/1/2026
Darrell R. VERIFIED CUSTOMER
Mechanic was very detailed what is best to remove wheel lugs and suggested switching from one type lugs which would be best. Gloria was very great employee by constantly assisting me on other things like warranty on tires suggested best affordable as well... Sutton Ford has a great staff that I can tell Y Sutton Ford countless Outstanding Awards... I will recommended Sutton Fords to others in the future.. Me Sutton Ford gained another Loyal Customer
5/1/2026
Robert R. VERIFIED CUSTOMER
Goodjob
5/1/2026
Ronald J. VERIFIED CUSTOMER
I brought my vehicle in for a recall, and had a tire blown and possibly a front end problem,and had to wait 3 hours.
5/1/2026
Tanya B. VERIFIED CUSTOMER
He did a great job. Thanks!
5/1/2026
Xavier P. VERIFIED CUSTOMER
Jason was very helpful and answered all of my questions very respectfully
5/1/2026
Adisa G. VERIFIED CUSTOMER
Bryan was helpful and went above and beyond by cleaning the car after the service.
5/1/2026
Berniece R. VERIFIED CUSTOMER
Great service, and good information from my service representative hope I get him when I come back
4/30/2026
Regina W. VERIFIED CUSTOMER
Brian was very professional and concerned about my vehicle.
4/30/2026
Barbara I. VERIFIED CUSTOMER
He provided great customer service.
4/30/2026