this is Ron Rogers. My vehicle is a Ford 250 diesel. I took it in for service. Timothy was very pleasant in conversation getting right down to business asking me what I needed and what they would provide. I’ve been with SUTTON, for quite a while. I purchased my vehicle there. It’s a 2015. I love my big old truck and it’s a pleasure to know that someone else cares about it as much as I do Timothy was to the point accurate and his prompt as possible a credit to the SUTTON, business God bless you all take care. I love my big old truck. Thank you for taking care of it. If I have any problems, I’ll take it to Timothy and I am sure and very confident that it will be handled properly promptly and efficiently. Have a blessed day. Thanks for being there.
3/25/2026
Archie K. VERIFIED CUSTOMER
Excellent
3/25/2026
Nathaniel H. VERIFIED CUSTOMER
Jason did an outstanding job and I am grateful.
3/25/2026
Diane . VERIFIED CUSTOMER
He listens and addresses your concerns. He is very polite that makes me feel comfortable and confident dealing with people.
3/24/2026
James L. VERIFIED CUSTOMER
Excellent !
3/22/2026
Ella T. VERIFIED CUSTOMER
Excellent service as always
3/22/2026
Cynthia P. VERIFIED CUSTOMER
Gloria was so nice to work with
3/22/2026
William W. VERIFIED CUSTOMER
My experience with Jason was very good. I appreciated his business like manner and he showed concern. His courtesy meant a lot to me. He represented Ford’s service department well.
3/21/2026
Michael P. VERIFIED CUSTOMER
Jason and the team were great to work with . My only issue is they didn’t wash the car like they were supposed too.. so with that I give the overall service rating 8 out of 10
3/21/2026
Lavern B. VERIFIED CUSTOMER
Jason always deliver a job well done. He has the best customer service skills. Very friendly.
3/21/2026
Crystal B. VERIFIED CUSTOMER
I got my windshield replaced due to a sizable crack. Over the weekend,I heard a rattling sound coming from the drivers side towards the base of the new windshield. I called Tim Tuesday morning and he had the appointment setter contact me right away. I brought the car in and Timothy found the problem right away. I really appreciate the great service that he gives with a smile. He's very professional and personable. I highly recommend him and Sutton Ford to EVERYONE !!!
3/21/2026
Christina . VERIFIED CUSTOMER
Gloria was fantastic! Very professional and personable. A great friendly personality. I also want to say the same about the gentleman that was working with her at the front desk today. I did not catch his name but he is also an excellent representative for your company.
3/21/2026
Terrence T. VERIFIED CUSTOMER
As always, I am impressed and appreciative of the excellent service and customer focus that Melissa and her team provides me.
3/20/2026
Margarito H. VERIFIED CUSTOMER
Very happy with the service
3/20/2026
Darlene S. VERIFIED CUSTOMER
Thank you for letting me know what was wrong with my vehicle. It was there 1 week ago and then this week had a serious issue. It stopped on me while I was driving down a very busy street.
3/20/2026
Levi B. VERIFIED CUSTOMER
Tim was an excellent service associate.
Thanks ????
3/20/2026
Naomi H. VERIFIED CUSTOMER
Jillian is the best service right you have she always answers my questions and she’s responsive to all of my needs when it comes to my car no matter what I need she can take care of it
3/20/2026
Conner K. VERIFIED CUSTOMER
Great service
3/20/2026
Shattera S. VERIFIED CUSTOMER
Gloria did a great job with explaining the services you provide and the ones thats needed . Her customer service was outstanding