Friendly staff , very helpful . Was not disappointed .
6/27/2024
Ion A. VERIFIED CUSTOMER
Ms Vicky is awesome. She's thorough, professional,knowledgeable and very patient.??????????
6/27/2024
Matthew S. VERIFIED CUSTOMER
N/A
6/26/2024
Monisha J. VERIFIED CUSTOMER
Jillian was amazing! She was very knowledgeable and helpful. Thanks Jillian!!!
6/26/2024
Edward J. VERIFIED CUSTOMER
The mechanic or lube tech left oil and grease in my car. I had to wipe the inside of my car down. It was on the drivers seat, steering wheel and arm rest.
6/25/2024
Kevin B. VERIFIED CUSTOMER
Job well done! Thanks
6/25/2024
Melanie S. VERIFIED CUSTOMER
Great customer service ????
6/25/2024
Ronisha D. VERIFIED CUSTOMER
Jason kept me updated and was very professional and Courteous
6/25/2024
Clyde C. VERIFIED CUSTOMER
The staff was informative and courteous.
6/24/2024
Saul M. VERIFIED CUSTOMER
I mentioned to the service tech Jason that my under shield, which I had replaced by Ford, brand new back in April from the same shop During my last oil change had come loose. Instead of correcting the problem, the technician who did the oil change simply tucked it under not too be seen and in the vehicle concern comments on my invoice said that the corner piece was damaged. He knew the brand new piece from the under shield was damaged and disregarded. I need some one from management to contact me to correct this problem. I have invoices from April proving that the under shield and its parts were brand new. The service desk employees were very helpful, Jason and Victoria. But I am extremely upset with the service technicians and how service vehicles and their lack of corrective action on how to work on Ford vehicles and parts replacements. I can be reached at ****-****-xxxx. I prefer to talk to top managers and that they’re supervisors, Thank you!!
6/23/2024
Veronica F. VERIFIED CUSTOMER
Staff was personable. Loved the complimentary car wash.
6/23/2024
Tracy W. VERIFIED CUSTOMER
Victoria was friendly, professional and did a great job getting answers to all my questions quickly. Great sense of humor too!
6/23/2024
Lucretia R. VERIFIED CUSTOMER
The service was great. They changed my oil, put new brake pads on and fix a recall, all in a timely manner. I am very pleased.
6/23/2024
Marvalicia G. VERIFIED CUSTOMER
Great
6/22/2024
Albert P. VERIFIED CUSTOMER
Job well done
6/22/2024
Samuel L. VERIFIED CUSTOMER
Great service. Attentive and responsive to information requests. Knows the business and serves with confidence and respect
6/22/2024
Yvonne F. VERIFIED CUSTOMER
Very pleasant & kept me informed on the status of my vehicle
6/22/2024
Acy S. VERIFIED CUSTOMER
I was satisfied with the work that was done and the time frame
6/22/2024
Frank D. VERIFIED CUSTOMER
Thanks for your help
6/22/2024
Bernice B. VERIFIED CUSTOMER
JD Scott Jr is An Excellent Employee Of Sudden Ford!!!