Danny is very professional and trusted. He definitely knows the subject and explains very well. He is the reason I return.
12/27/2019
Arianna Or. VERIFIED CUSTOMER
1 issue, but minor. quick response back - satisfied
12/27/2019
Anne M. VERIFIED CUSTOMER
Marty S. Is awesome.
12/25/2019
Michael M. VERIFIED CUSTOMER
Alex was extraordinarily helpful and responsive. While I waited, she kept me informed of the work being done on my new CR-V. She explained that the work would probably take about 4 hours. Then, because of an available technician, the actual work took about an hour and a half. This was my first exposure to Freedom Honda, and from Alec to Alex, I have been very impressed and pleased with both the sales and service departments. I hope that I will be equally pleased with the finance team as they pursue the USAA buying service finance rate of 2.99%.
Thanks, Freedom Honda, and Happy New Year!
Mike McKeeman
12/25/2019
Mike E. VERIFIED CUSTOMER
Work was done quickly and the car runs great.
12/25/2019
Joseph B. VERIFIED CUSTOMER
Michael provided great customer service and Chris B was also very responsive and helpful in answering my questions.
12/25/2019
Sarah C. VERIFIED CUSTOMER
Marty did nothing when I checked out - he did not review what was done, he did not cover any maintenance needs (Several red checks with no explanation), he handed me my Keys and said there you go. I waited for 2 hours even though I had made an appointment with no explanation. I paid $20 to have my tires rotated and could have been done for free at discount tire- I did it at freedom to save time but ended up sitting for 2 hours.
I have always enjoyed my visits to Freedom service center - we bring 4 cars there on a regular basis.
12/25/2019
Mischa S. VERIFIED CUSTOMER
Alexandra is a breath of fresh air in the department.
12/24/2019
Larry J. VERIFIED CUSTOMER
Marty was once again professional and courteous in taking care of my needs yesterday. I have always been satisfied with the service personnel at Freedom Honda and will continue to have my CRV serviced there. Please ensure Marty receives my thanks for a job well done. Merry Christmas.
12/24/2019
James H. VERIFIED CUSTOMER
Great Job. Thanks
12/24/2019
Edward H. VERIFIED CUSTOMER
Michael did a great job!
12/24/2019
Stephen R. VERIFIED CUSTOMER
No oil drips noticed, job completed in less than the 120 minutes threatened, and car wash was a nice touch ... Thanks, Feedom Honda!
12/24/2019
Jacob L. VERIFIED CUSTOMER
Kevin did a fantastic job providing great service. He gave me a great explanation about what the issue with our car was and what was done.
12/24/2019
Denise B. VERIFIED CUSTOMER
Marty is very attentive and he is my preferred service guy. He is kind and patient and I appreciate his great customer service. Denise
12/24/2019
Andrew S. VERIFIED CUSTOMER
Prompt and courteous service!
12/24/2019
Nicholas R. VERIFIED CUSTOMER
I had an appointment I made online for service. When I arrived, I was told it would be 2 hours for an oil change even though the board said 60 minutes with an appointment. When I pointed that out to the service person he said "yeah, I don't care what it says, I'm telling you it's going to be at least 2 hours." I asked why, he said they had overbooked. That is ridiculous to have to wait 2 hours for an oil change.
12/24/2019
Jim C. VERIFIED CUSTOMER
Marty did a good job of meeting my needs
12/24/2019
Debbie V. VERIFIED CUSTOMER
Had an appointment for 3:00, arrived at 2:30 didn’t get my vehicle back until 4:30. I had to constantly check with the service tech to get an update on my vehicle. Not satisfied with the customer service
12/24/2019
Diane R. VERIFIED CUSTOMER
Very, timely, professional, friendly and great service