Jennifer is very knowledgeable and helpful about what needs to be done. Thanks!
12/31/2018
Anna O. VERIFIED CUSTOMER
Beau was great. He made suggestions that made sense to my car’s needs.. He kept in contact with me the entire time while my car was getting serviced. I had to leave my car there overnight because I couldn’t wait for it to be serviced, Beau offered a courtesy car which I accepted. It made things hassle free for me. When Beau couldn’t get in touch with me, he left me a voicemail and sent a text. I appreciate the communication and efforts. Thank you!
12/30/2018
Ryan M. VERIFIED CUSTOMER
Excellent update service
12/30/2018
Dilip P. VERIFIED CUSTOMER
Mr Man Wong is excellent service provider.
Very happy with his detail explanation and
Taking care off any issues
Thank you again for job well done
12/30/2018
Yu Zhen. VERIFIED CUSTOMER
thank you
12/30/2018
ALBERT L. VERIFIED CUSTOMER
Very good customer service! Thanks
12/30/2018
Roland Y. VERIFIED CUSTOMER
Great service
12/30/2018
Nancy F. VERIFIED CUSTOMER
David is good, he did a great service.
12/30/2018
Marlene D. VERIFIED CUSTOMER
Frank was very helpful in explaining the service and sensor replacement for tire pressure. Would recommend him highly!
12/30/2018
Susan A. VERIFIED CUSTOMER
The service was great, however, I was disappointed that my car did not get washed. I look forward to picking up my car sparkling clean and working well. It makes a huge difference. That being said, I understand the machine was not working. I look forward to the carwash In 5000 miles. Thank you for going above and beyond to make getting your car serviced a positive experience.
12/30/2018
Ding J. VERIFIED CUSTOMER
Very satisfied
12/30/2018
John M. VERIFIED CUSTOMER
Great customer service!
12/30/2018
GRACE C. VERIFIED CUSTOMER
Extremely service!!
12/30/2018
JOANN R. VERIFIED CUSTOMER
He got everything taken care of fast and was efficient! Thank you!!
12/30/2018
Clara L. VERIFIED CUSTOMER
Good!
12/30/2018
Marie B. VERIFIED CUSTOMER
John Chang - awesome service rep!
12/30/2018
CALVIN C. VERIFIED CUSTOMER
I was there for customer support program-ZLZ. The technicalian did inspection and needed to submit the report to Lexus to order parts. I was told that you don’t know when the parts will come. I was not satisfied with the answer! I would like to know when the parts will come in?
12/30/2018
Zaila V. VERIFIED CUSTOMER
Jennifer always does a great job updating me while my car is being serviced!
12/30/2018
BONNIE C. VERIFIED CUSTOMER
Totally satisfied with my services. I want to thank John Chang
Keep me posted.????
12/30/2018
Johnny M. VERIFIED CUSTOMER
We asked for Julian because we appreciate his past service