My appointment was at 9:30 and my car was finally ready around 1:30. Not even an oil change but just maintenance service. Was told I would get a discount on my bill but there was no discount on my bill upon checkout. Worked for Toyota corporate over 20 years and very disappointed.
11/11/2019
Teruko W. VERIFIED CUSTOMER
Mr. Wong’s explanation was so clear and understanding.
I was fully certified his service.
11/10/2019
Andres Z. VERIFIED CUSTOMER
Excellent costumer service
11/10/2019
Bernadette P. VERIFIED CUSTOMER
Awesome customer service! You all rock????
11/10/2019
Willie S. VERIFIED CUSTOMER
Well pleased
11/10/2019
Cristina B. VERIFIED CUSTOMER
Your complementary car wash was not satisfactory
11/10/2019
UYEN V. VERIFIED CUSTOMER
Rene was very helpful.
11/10/2019
Gina Y. VERIFIED CUSTOMER
The service is excellent.
11/10/2019
Rolando T. VERIFIED CUSTOMER
As always satisfied with Francis as service advisor
11/10/2019
Aron S. VERIFIED CUSTOMER
Customer service was very good, thank you!
11/10/2019
Luong L. VERIFIED CUSTOMER
Güd
11/10/2019
Rebecca M. VERIFIED CUSTOMER
Thank you (!) Beau Ly and Team for taking care of the problem with my car.
11/10/2019
GRISELDA N. VERIFIED CUSTOMER
Edgar is Very nice and helpful from beginning to the end of my service experience. Very attentive!!!
11/10/2019
Maria R. VERIFIED CUSTOMER
Edgar Ansaldo is the ultimate professional. He gave me constant updates on the status of my vehicle and when I needed a courtesy vehicle he kept me informed as to how much longer I was going to wait to get my courtesy car. After the repair, of my vehicle, he promptly gave me a call so I could get my car.
11/10/2019
Karen C. VERIFIED CUSTOMER
Julian had great customer service. Will definitely come back for all my future Lexus needs.
11/10/2019
Marjorie P. VERIFIED CUSTOMER
Very good service - Man Wong is a pro. The only problem I’m having is resetting my headlights - they were on automatic and now I need to figure out how to reset them.
11/10/2019
Debra N. VERIFIED CUSTOMER
Kelly is always very responsive to my questions. He explains everything clearly. He understands my experience as an owner of a Lexus. He is concerned about my needs as a customer. He's awesome!