Well I’m not impressed with the tech who worked on my car. The GPS still doesn’t work. When I left the dealership I came straight home and parked the vehicle, GPS was working on the way home. I got into it this evening and it’s not working. We take r vehicle there because our experience has been very good. We are extremely disappointed.
Andy R
11/10/2019
Steven H. VERIFIED CUSTOMER
Excellent service
11/10/2019
Harshad B. VERIFIED CUSTOMER
Excellent service by Frank Larusso
In the beginning we were told 5 hour total time
Car got ready in 3 hours
Frank always gave very good service in the past
11/9/2019
John K. VERIFIED CUSTOMER
Very nice to work with. Listened to our concerns and assured us he would that our car fully checked out
11/9/2019
Carol I. VERIFIED CUSTOMER
Frank was courteous, professional, and got the job done.
11/9/2019
Rudy S. VERIFIED CUSTOMER
Best experience I have ever had servicing my vehicle.
11/9/2019
JOSE R. VERIFIED CUSTOMER
Great service and professionalism thank you
11/9/2019
Anh H. VERIFIED CUSTOMER
In my trust for 20 years.
11/9/2019
Steven A. VERIFIED CUSTOMER
Robin was excellent, he always goes above and beyond to explain all the maintenance that’s going to happen. I’d recommend Robin to any and everybody who visits the Longo Lexus service dept.
11/9/2019
Riza A. VERIFIED CUSTOMER
Beau was awesome! Very attentive and kept me informed while my car was in the shop!
11/9/2019
KEHAN W. VERIFIED CUSTOMER
Wonderful. Thanks
11/9/2019
Greggy S. VERIFIED CUSTOMER
Kelly always take care of my Lexus service for so many years now. I always request for him when I need to visit Longo. Great advisor and overall friendly.
11/9/2019
Anna P. VERIFIED CUSTOMER
Everyone was very courteous and had prompt service!
11/9/2019
Evelyn C. VERIFIED CUSTOMER
Francis Saldana is the BEST and he never fails
my expectations!!! He keeps me updated all the time and getting
a call from him is an assurance I am in GOOD HANDS!
Thanks Francis!
11/9/2019
Allen D. VERIFIED CUSTOMER
Excellent
11/9/2019
Faustino G. VERIFIED CUSTOMER
All your staff is very professional
11/9/2019
Patrick H. VERIFIED CUSTOMER
Robin Ho has provided the excellent service to my vehicle. Thank you so much Robin.
11/9/2019
Celia H. VERIFIED CUSTOMER
Beau is my new consultant and I am extremely happy and grateful for his courtesy, expertise and follow through regarding my vehicle. Thank you as always, Celia H
11/9/2019
Alex L. VERIFIED CUSTOMER
2 1/2 hours for a 15min job an this is with me having a appointment not happy at all