Your service is very good . Thank you very much and I’m so satisfied .
11/14/2019
Vicki C. VERIFIED CUSTOMER
Helpful, friendly, and reliable
11/14/2019
YU HSIN. VERIFIED CUSTOMER
Francis is professional and friendly, I am completely satisfied!
Thank you!
11/14/2019
YU HSIN. VERIFIED CUSTOMER
Francis is professional and friendly, I truly recommended him to anybody owns a Lexus vehicle.
11/14/2019
Kathryn H. VERIFIED CUSTOMER
Bo did a great job. He’s very personable n service minded. Bravo, a 10+
11/13/2019
Ralph W. VERIFIED CUSTOMER
I’m happy that the problem was handled and my car was delivered back to me, as was talked about. Thank you for taking care of this matter.
11/13/2019
Andres A. VERIFIED CUSTOMER
Great customer service
11/13/2019
Marianne V. VERIFIED CUSTOMER
Man was very courteous and did everything correctly with us. Man explained in details and gave us options for transportation. He did an excellent job for us. Marianne and Richard Velzen
11/13/2019
Miguel V. VERIFIED CUSTOMER
Very good service and professionalism offered by Julien M Diaz ,
11/13/2019
Carlos B. VERIFIED CUSTOMER
After turning in my vehicle on Monday as scheduled I called in on the third day to get an update I was promised by Rene that my car would get fix under warranty at no charge and he was going to order the part in when on the 6th day i arrived to pick up my car I was told that it was not going to be fixed I then asked Rene why was I told it was going to be fix he stated it was someone else I felt ignored all week by assumptions on my vehicle and got the run around I will no longer take my vehicle for service at this location due to bad service
11/13/2019
Gloria G. VERIFIED CUSTOMER
Thank you! I was a day early for my appointment. Everyone was very understanding and helpful. Thank you for your service.
11/13/2019
Kathryn C. VERIFIED CUSTOMER
Be glad to respond to your survey
11/13/2019
Leon D. VERIFIED CUSTOMER
Kelly was great but the girl taking my payment was very slow causing me to wait a good 10 min. Not what I usually experience when I do business with Longo.
11/13/2019
Pyong B. VERIFIED CUSTOMER
James listened to my input and wrote up the service request with those details. Got it fixed same day. Yay!!
11/13/2019
Rosalind C. VERIFIED CUSTOMER
Great service Man Wong kept me up to date on Vehicle’s every step of the way. It was discovered I needed Battery glad it was discovered. I would hate out road with dead battery. That’s your service agents are so professional and I put Man Wong and his team at the top. Excellent agiain
Thanks