My usual service manager was off the day of my appointment but one of his partners jumped in to help me. He was very personable and completely professional and an asset to the department.
1/6/2020
Michael C. VERIFIED CUSTOMER
James was a great service advisor!
1/6/2020
Ayano I. VERIFIED CUSTOMER
Taylor explained the process, and kept me updated. Great job Taylor!
1/6/2020
Valerie M. VERIFIED CUSTOMER
Great service!
1/6/2020
Eileen H. VERIFIED CUSTOMER
Customer Service was excellent and my car was finished early before the estimated time!
1/6/2020
Liming L. VERIFIED CUSTOMER
Good service. Wonderful!
1/5/2020
Sandra A. VERIFIED CUSTOMER
I was happy my car fixed within the time estimated given
1/5/2020
James L. VERIFIED CUSTOMER
Im Very impressed with the work he done
1/5/2020
ERIK G. VERIFIED CUSTOMER
James was very attentive the whole time. Since when I dropped my car off to when I received. Excellent job.
1/5/2020
Andrea Vanessa. VERIFIED CUSTOMER
Robert is wonderful. Robert has taken care of my mother for many years, naturally when I bought my Lexus I looked into going to him. We feel confident with his advisement and genuine concern for keeping our vehicles in great condition.
1/5/2020
Allen T. VERIFIED CUSTOMER
Take a time too long
1/5/2020
SEAN T. VERIFIED CUSTOMER
Frank got me in for my 50.000 mile in an efficient manner and made sure some minor issues were attended to. The courtesy car people were horrible to deal with and he helped with that as well and came over to smooth it over. He also helps my wife with her Lexus as well and focuses on the customer.
1/5/2020
Lim K. VERIFIED CUSTOMER
Good service
1/5/2020
Mark K. VERIFIED CUSTOMER
Frances’ provides exceptional customer service. He is a major reason I choose Longo for my service needs.
1/5/2020
Jesus Z. VERIFIED CUSTOMER
Daniel was exceptional. Great experience! Best customer service and experience.
1/5/2020
Bill F. VERIFIED CUSTOMER
Edgar was outstanding
1/5/2020
Tokie A. VERIFIED CUSTOMER
Thank you for your quick response and good manners.
1/5/2020
LEONIDA K. VERIFIED CUSTOMER
James Palmer has been the most pleasant so
far from all the others that I have seen in the
past. He listened to my concerns & request.
I would rate or grade him with a strong A+. ????