I have complete confidence in Beau’s service recommendations. He is easy to communicate with and I am always happy with the end result of my service visits.
1/9/2020
Patty S. VERIFIED CUSTOMER
Robin Ho
Is the BEST service advisor!
Appreciate all he’s done to make our experience in Longo Lexus a present time ??
1/9/2020
Edgar R. VERIFIED CUSTOMER
Everything went ok except when I recieved my car there was slight damage to my steering wheel. There are small cuts on the lower left as if someone rubbed some metal object against it. It feels rough when the hands glide over it.
1/9/2020
Chris G. VERIFIED CUSTOMER
Jennifer Lew was excellent. The service overall took 2.5 hrs which I thought was longer than initially advised but that wasn’t Jennifer’s fault. It was a busy day.
Overall, it was great.
1/9/2020
Doris F. VERIFIED CUSTOMER
Excellent service. Thank you.
1/9/2020
Elvin S. VERIFIED CUSTOMER
Satisfied with this recent service. Car came back clean unlike my first service there, where oil marks are visible on the step driver door. ????
1/9/2020
An Q. VERIFIED CUSTOMER
????????
1/9/2020
JAMES B. VERIFIED CUSTOMER
Edgar has a professional customer service posturing. He always puts the customer's interests first!!
Mr. Bangar
1/9/2020
Tommy M. VERIFIED CUSTOMER
Great service! But I didn’t get a car wash because of my wheels. Was a little disappointed.
1/9/2020
Chung H. VERIFIED CUSTOMER
Fast and great service
1/9/2020
Tao Y. VERIFIED CUSTOMER
100%
1/9/2020
Frank D. VERIFIED CUSTOMER
Was very satisfied with service I received from Jennifer Lew
1/9/2020
AURORA M. VERIFIED CUSTOMER
Frank is the best service advisor who knows his clients cars very well so much so they ask him to teach a young man how it’s done now his is working also with the customers
1/9/2020
DENNIS K. VERIFIED CUSTOMER
Always have a great experience at your facility
1/9/2020
Christine L. VERIFIED CUSTOMER
From the reception advisor tech, front and
end line services very satisfied.
thank you for good business.
1/9/2020
Bill T. VERIFIED CUSTOMER
Clear repair recommendations. Timely repair. Appreciated the loaner vehicle since auto had to be in shop two days.
1/9/2020
Barry L. VERIFIED CUSTOMER
Great experience. Fast service.
1/9/2020
Salina C. VERIFIED CUSTOMER
excellent service
1/9/2020
Luis T. VERIFIED CUSTOMER
Frank epitomizes what exceptional customer service is all about! He listens to the needs of his clients and ensures those needs are executing in a timely fashion.
He makes what usually is a time consuming and not fun experience, a pleasurable and enjoyable one — every time. :))