beau was great. I was disappointed that it took almost 30 minutes to pick up my car once I arrived
3/1/2020
Beverly E. VERIFIED CUSTOMER
I am always satisfied with the help from Man Wong. He follows up on everything he says and keep me informed with the work that needs to be done on my car. I have complete confidence in NaN Wong.
3/1/2020
Emily S. VERIFIED CUSTOMER
John was great and uber was great!
3/1/2020
**** B. VERIFIED CUSTOMER
Excellent service
3/1/2020
ROSEMARY P. VERIFIED CUSTOMER
The customer service was great.
3/1/2020
KATHLEEN C. VERIFIED CUSTOMER
Edgar is my #1 guy at Longo. When ever I need anything I call him. He’s such an asset to your team. I’d be lost without him.
3/1/2020
Ernest J. VERIFIED CUSTOMER
Your service counselor Mr. Francis Saldana was very professional.very satisfied and happy with the service provided. Thank you very much. in addition the staff were very courteous from check in to check out..
2/29/2020
ALBERT J. VERIFIED CUSTOMER
My rep was great, i drove with the mechanic to point out noise, he could not determine the problem after a day and a half. I do not believe i am the first person with this issue.
2/29/2020
ALLEN F. VERIFIED CUSTOMER
Great service
2/29/2020
Lillian P. VERIFIED CUSTOMER
James Palmer was very polite and professional, even at 7:00 am! :-) Great guy.
2/29/2020
**** G. VERIFIED CUSTOMER
Great
2/29/2020
Pythias G. VERIFIED CUSTOMER
Nice, good n so friendly
2/29/2020
Yu-Ping C. VERIFIED CUSTOMER
I am totally satisfied with the service/ my service advisor, he is a 100% trustworthy person. Thank you!
2/29/2020
Susan C. VERIFIED CUSTOMER
Man Wong has been my service writer for at least 12 years, maybe more. He has always been respectful, informative and extremely helpful. He always
answers my questions and explains any “rough” bits so I learn more about my vehicle every time I come in. I trust him and rely on him to give me the straight story about what is or is not going on with my car. The fact that he is straightforward and honest with me goes a long way in my book.
2/29/2020
Isabel V. VERIFIED CUSTOMER
I’m always confident that Lexus will be efficient and professional.
Thank you for the great personal service!
Isabel
2/29/2020
Sabrina L. VERIFIED CUSTOMER
David was extremely pleasant and answered all my questions.
2/29/2020
DAVID W. VERIFIED CUSTOMER
She is efficient and courteous.
2/29/2020
Sabohi J. VERIFIED CUSTOMER
Thank you Beau as always you take good care of our vehicle and make sure it’s done.