Won’t be coming back here again and advising others to do so too. The sales rep who helped with getting a maintenance was friendly at first but when I said I only wanted an oil change his tone changed.
2/28/2020
Thu Thuy. VERIFIED CUSTOMER
Beau Ly did a good service !
2/28/2020
Calvin D. VERIFIED CUSTOMER
At no fault of Mr. Saldana's, there were some rocky moments.
When my vehicle was finally delivered, it was missing the driver side plastic rug mat covering that could not be found.
I had to be late for work to pick the car up because the flatbed delivery service had no time suitable for dropoff... It was fustrating to have to drive way back out there to pick up my car.
But there was some good moments. Thanks to Francis. He did his best, in spite of the final results.
2/28/2020
Edwin Z. VERIFIED CUSTOMER
Francis is always helpful.
2/28/2020
LAILA A. VERIFIED CUSTOMER
Very good thanks
2/28/2020
Tze C. VERIFIED CUSTOMER
Great customer service! Greeting upon arrival, updates as needed! He also notify and made sure valet pull up the vehicle. Saving me from waiting for my vehicle to get pull-up !
2/28/2020
KUOFANG H. VERIFIED CUSTOMER
David is very knowledgeable about my problem, he is also very friendly. He did a good job.
2/28/2020
ANTHONY L. VERIFIED CUSTOMER
Beau is an excellent service advisor
2/28/2020
Salvie G. VERIFIED CUSTOMER
Once again Jim Palmer never failed me !
he took care of what I need to the tiniest detail
his professionalism and customer care is beyond expectation
he indeed represents what Longo is all about
I have relatives who bought their cars in Lexus for this reason
Thank You Longo !
2/28/2020
Kelly F. VERIFIED CUSTOMER
Thank you
2/28/2020
Vanessa O. VERIFIED CUSTOMER
Everyone and the work on the car was done very well. Thank you
2/28/2020
Genevieve E. VERIFIED CUSTOMER
Excellent service. Knowledgeable and easy to work with. Great experience!
2/28/2020
David L. VERIFIED CUSTOMER
Taylor, good job
2/28/2020
Tammy A. VERIFIED CUSTOMER
Kelly is always very professional and friendly.
2/28/2020
Roberto L. VERIFIED CUSTOMER
Car looks like new!
2/28/2020
VINH P. VERIFIED CUSTOMER
Mike was friendly, knowledgeable, and provided excellent service