Would have liked if my 1045 am appt wouldn't have turned into a 430 pm text ur car will be ready in 15 min with no call or anybody to let me know my car was ready and they would be closing soon. Got stuck without a car till the next day thank God it was my day off.
4/24/2020
Veronica C. VERIFIED CUSTOMER
Man Wong’ s service was exceptionally excellent. I am 101 percent happy with the service he provided.
4/24/2020
Keith N. VERIFIED CUSTOMER
Very good service. Thank you!
4/24/2020
Noemi M. VERIFIED CUSTOMER
Edgar Anzaldo is a wonderful advisor he kept me informed about The status of my vehicle. Long is lucky to have a wonderful employee like Edgar! Thank you for being so helpful ????????
4/24/2020
Randy A. VERIFIED CUSTOMER
I get a text that my car's ready I show up and they're barely started work on my car .
4/24/2020
Ralph W. VERIFIED CUSTOMER
Jim was very professional and answered all my questions which means a lot to a customer thank you Mr. Palmer, also thank you for fixing my radio it’s working great. Ralph!
4/24/2020
Joan K. VERIFIED CUSTOMER
Easy to work with
4/24/2020
Albert D. VERIFIED CUSTOMER
Edgard has been very responsive to my needs. He gave me the best advice about the services to be done on my es 350. He was very patience and answer all my questions. Over the last 20 years, I purchased and had serviced 5 lexus from longo Longo. Paul Mills and Jennifer Nam were the only ones to assist me with the servicing of my cars and they did an excellent job. I consider Edgard to be as good as they were.
4/24/2020
Linda B. VERIFIED CUSTOMER
Edgar is a great service rep. He is attentive and thoughtful.
4/24/2020
Carrie H. VERIFIED CUSTOMER
Excellent!
4/23/2020
DORA-LUZ P. VERIFIED CUSTOMER
Excellent like always
Mr Wong is the reason I stay with Lexus and refused any Tesla
4/23/2020
Arlene N. VERIFIED CUSTOMER
Excellent service and I trust Man Wong; he is knowledgeable and efficient. That is why I keep coming back to Longo Lexus. I am glad you keep the service depot open and keep customers safe. Thank you.
4/23/2020
JOHN L. VERIFIED CUSTOMER
Great service, Frank went ahead and got warranty approval for my tire service, which saved time
4/23/2020
JANET M. VERIFIED CUSTOMER
I ask for Robin by name because he is knowledgeable, explains the situation, offers all options and gives me great advice. He’s honest and I trust him. He keeps me updated and great with follow up...an excellent service manager.
4/23/2020
BARBARA S. VERIFIED CUSTOMER
A bit pricey but I'm satisfied.
4/23/2020
Kimberly N. VERIFIED CUSTOMER
Thank you for making my service work In the midst of Covid19. Your entire crew was professional which was much appreciated.