I was told my floor mats were in the trunk when I picked up my car but when I went to reinstall them they were not in the trunk.
4/19/2020
Cristina G. VERIFIED CUSTOMER
Extremely helpful
4/19/2020
Eduardo R. VERIFIED CUSTOMER
Edgar's professional demeanor is appreciated. He was informative, by providing options without pressuring me into decisions. Thank you
4/18/2020
Sandra W. VERIFIED CUSTOMER
Everything that Edgar outlined was done well. I appreciate this service since I am lockdown mode. It made me happy that I chose Longo Lexus to buy my vehicle
4/18/2020
Arsenia V. VERIFIED CUSTOMER
Rene sent the truck tower right away when I called that my car had drained out the coolant after few miles of driving from longo service shop with a loaner car.. the next day the car was delivered to my house and took back the loaner car. Now the is good and am satisfied with the service that Rene have done.
4/18/2020
Rosa O. VERIFIED CUSTOMER
Great customer serice
4/18/2020
Vera R. VERIFIED CUSTOMER
Very prompt and professional
4/18/2020
Prax C. VERIFIED CUSTOMER
My experience with my service manager was excellentI was also pleased with the work that was done to my vehicle
4/18/2020
Ans V. VERIFIED CUSTOMER
Good service
4/18/2020
Joe K. VERIFIED CUSTOMER
Edgar did a great job
4/18/2020
Don M. VERIFIED CUSTOMER
Excellent service .robin always pleasure to work with
4/17/2020
Diego W. VERIFIED CUSTOMER
Frank was awesome like always and he was already gone when I picked up the vehicle. My only concern is the fact that my car was not washed on the outside when I picked it up. Is it becuase of Covid19? Please clarify.
Frank is the most competent individual I have met in my years working with LONGO Lexus. It is a true pleasure working with him!!
4/17/2020
Shuxia B. VERIFIED CUSTOMER
He is very friendly and explains things with detail, excellent service
4/17/2020
Alexandra F. VERIFIED CUSTOMER
Always Great service. Nice to have the valet service especially during these
Uncertain times, Thank you very much. Alexa Frampton
4/17/2020
Janine G. VERIFIED CUSTOMER
I appreciate all procaitions that the employees taking, especially the plastic in my loan vehicle. Also everyone is helpful.
Thank you
4/17/2020
Suresh K. VERIFIED CUSTOMER
Nice job as always.
4/17/2020
LEYBA B. VERIFIED CUSTOMER
Excellent ! Keep the good work
4/17/2020
Jose M. VERIFIED CUSTOMER
Thank you guys so much ..
4/17/2020
Crystal S. VERIFIED CUSTOMER
Great service from A to Z ????
4/16/2020
Estelle S. VERIFIED CUSTOMER
Thanks to Jim my car was serviced and returned to me in timely manner.