Jennifer's schedule was fine. The detailer's did an excellent job. Thank you
4/16/2020
Donna H. VERIFIED CUSTOMER
Thank you for being accommodating during this stay home times. I would not have been able to take my car in for service otherwise.
4/16/2020
DARRELL B. VERIFIED CUSTOMER
He has incredible skills. I’m confident and comfortable with his work.
4/16/2020
Bonnie C. VERIFIED CUSTOMER
Mr. Yang was polite.
4/16/2020
ESTHER C. VERIFIED CUSTOMER
Frank Lorusso continues to offer excellent and professional service. It is for this reason I will continue to seek service and maintenance for my Lexus LS 460L at Longo Lexus, El Monte. With Gratitude, ESTHER C
4/16/2020
Kosuke K. VERIFIED CUSTOMER
Great. Thanks
4/16/2020
Dat N. VERIFIED CUSTOMER
Great service experience for the most part considering the current events. Only thing that could improve is the communications with updates on the repair process. Would have my vehicle serviced here again! Also would recommend Longo Lexus Service to friends and family!
4/16/2020
CHARLIE M. VERIFIED CUSTOMER
I went in for an airbag replacement, yet airbag light is on. But I’ll call to find out what you guys can do to help me out with it.
4/16/2020
Tien C. VERIFIED CUSTOMER
Professional level service
4/16/2020
Rex L. VERIFIED CUSTOMER
Hope to continue to use the pickup and delivery service. It was a great experience.
4/16/2020
Shaleen P. VERIFIED CUSTOMER
Service was excellent. I loved the convenience of At home/office pickup. Worked out great.
4/16/2020
Jacqueline R. VERIFIED CUSTOMER
Mr. Anzaldo provided me with updates about my car which I really appreciated. Great customer service!
4/16/2020
HAN Z. VERIFIED CUSTOMER
Excellent service
4/16/2020
Mai F. VERIFIED CUSTOMER
Great job!
4/16/2020
DAVID C. VERIFIED CUSTOMER
1. Cigarette lighter is missing after the service.
2. It would have been better if you said you didn’t wash the car.
The car was given to me quite dirty after the service.
Hope the dealership notes my comment and make sure to replace the missing
cigarette lighter.
4/15/2020
Chinh V. VERIFIED CUSTOMER
Chinh V
4/15/2020
Valerie M. VERIFIED CUSTOMER
Thank you!
4/15/2020
Michelle M. VERIFIED CUSTOMER
Kelly did an exceptional job going above and beyond to provide outstanding customer service. I will recommending him to friends and family.
4/15/2020
Saul G. VERIFIED CUSTOMER
They picked up the car on time, we’re polite, they did the work very fast, retuned it promptly, and again were polite.