My service Rep David was good, however the manager don't know her name didn't approve my battery replacement because I was a few miles over 50K warranty. This was the only day I had off in 2 weeks and to be a couple miles over and not approved was disheartening. I have had 2 leases with Longo Lexus and have always had my car serviced from you guys. Didn't feel that my loyalty mattered. May have to rethink going back for future services.
12/23/2020
THOMAS J. VERIFIED CUSTOMER
Listen, I just moved to HEMET,Ca from Ontario,Ca. I passed 2 other dealerships to get to LONGO because I KNOW the service and Edgar will be the best. That's a 2 hr drive ...enough said!
12/23/2020
PATRICIA S. VERIFIED CUSTOMER
Good service
12/23/2020
Letitia Z. VERIFIED CUSTOMER
I am very satisfied for your service
12/22/2020
Philip H. VERIFIED CUSTOMER
John Yang is very friendly & helpful.
Excellent customer service.
12/22/2020
YOSHIO Y. VERIFIED CUSTOMER
Everything very good
12/22/2020
Leny P. VERIFIED CUSTOMER
Thank you to Edgar million times for taking care all my SUV
12/22/2020
Guillermo C. VERIFIED CUSTOMER
The best service
12/22/2020
Lourdes B. VERIFIED CUSTOMER
Excellent and timely service. Man Wong is thorough, courteous and a contributor to the superior customer experience.
12/22/2020
William W. VERIFIED CUSTOMER
Man Wong is very good adviser for longo Lexus customer.
We are satisfied it.
12/22/2020
Alma R. VERIFIED CUSTOMER
Friendly. And updated me when my vehicle will be done
12/22/2020
Lance T. VERIFIED CUSTOMER
David provided excellent service and kept me updated regarding the progress of the service.
12/22/2020
Trinh C. VERIFIED CUSTOMER
longo service very good l like
12/22/2020
Ausencia S. VERIFIED CUSTOMER
Thanks you guys really did a great job
12/22/2020
Aurora M. VERIFIED CUSTOMER
Frank was absolutely wonderful and professional great service
12/22/2020
SONIA A. VERIFIED CUSTOMER
Was very pleased with the profesionalism of Kelly Yang. He kept me informed of progress and status of my vehicle.
12/22/2020
Candy N. VERIFIED CUSTOMER
Robin Ho is the best!
12/22/2020
Thomas M. VERIFIED CUSTOMER
Better service than the last, good.
12/22/2020
Louis R. VERIFIED CUSTOMER
Everything went well and safe. I am very satisfied. thank you