I was expecting Beau Ly, my usual service advisor. He was not available and Frank stepped in and did a great job. Thank you Frank.
12/23/2020
SOCORRO C. VERIFIED CUSTOMER
Edgar is superb detail oriented and delivers excellent customer service.
He follows through and gives up to date info ion a daily basis on status of car service. From the time you walk in to the time you leave.
I would never buy a car from any other place than Longo and I come every once in a while for service since I live far but with the few times at Longo service., Edgar has given me outstanding service. He deserves an award and perhaps a raise. Thank you Edgar!!!!
12/23/2020
RICHARD D. VERIFIED CUSTOMER
Edger was great. I will request him next time.
12/23/2020
Linda D. VERIFIED CUSTOMER
Robin was very professional and helpful. I appreciate that I did not have to wait very long to see a representative. I like the service department at Longo I will not go anywhere else as long as I continue to receive the same courtesy from your representatives.
12/23/2020
Ermei Y. VERIFIED CUSTOMER
??????
12/23/2020
Reyna M. VERIFIED CUSTOMER
The employees at lexus were very helpful and prompt. Love the overall experience
Thank you all
12/23/2020
BESSIE I. VERIFIED CUSTOMER
Frank delivered exactly as he said.
12/23/2020
Annie K. VERIFIED CUSTOMER
Great service!
12/23/2020
Keunyoung L. VERIFIED CUSTOMER
Ronin helped me a lot. I hope Robon will take care of my car next time too.
12/23/2020
Marcel S. VERIFIED CUSTOMER
Good service. Thank you.
12/23/2020
Willis B. VERIFIED CUSTOMER
Merry Christmas & Happy New Year " 2021 "
12/23/2020
Oscar A. VERIFIED CUSTOMER
Great Adviser that took care of business
12/23/2020
KHALED H. VERIFIED CUSTOMER
John was very helpful and kind
12/23/2020
Sandra D. VERIFIED CUSTOMER
Excellent service
12/23/2020
James W. VERIFIED CUSTOMER
Always a pleasure to bring my lexus for service Man Wing is top service rep. Want to comment re the limitation of customers inside the building - that is the proper thing to do to protect your customers as well as your employees
12/23/2020
DUSTIN S. VERIFIED CUSTOMER
He kept his promise and saved me big time
12/23/2020
Michelle L. VERIFIED CUSTOMER
No comments at this time
12/23/2020
Gholamreza G. VERIFIED CUSTOMER
Loved the promptness
12/23/2020
Eric D. VERIFIED CUSTOMER
Though I’m satisfied but the waiting time is too long (2 hours).
12/23/2020
Richard B. VERIFIED CUSTOMER
I’m all the way from Rancho Cucamonga, the reason I came here cuz the good experience I had before and how helpful and friendly all of them, got some new tires and good discounts too! Very helpful and knowledgeable, really awesome from the front to client advisor, John Yang!!
Thanks!!