Robert **** understood my heightened concern about the dangerous Tamara device in our Lexus front passenger seat. He was able to schedule replacement as well as routine 100 K service the next day, and provide a loaner car. He also made it possible to correct two minor problems--all in one visit. Exceptional service!
--Rob Settlage
4/19/2017
Maria P. VERIFIED CUSTOMER
Looking forward to have my leaking oil repaired in the coming days..thank you
4/19/2017
Luis C. VERIFIED CUSTOMER
Its the first time i visited the dealer for my car service..and all i can say is wow...every one was very professional..i really appreciate it...made my visit much better then what I was expecting..thank you keep up the great work.
4/19/2017
Erick M. VERIFIED CUSTOMER
Edward was Very knowledgeable and helpful. Explained the future changes that would be needed for vehicle maintainance.
4/19/2017
Rae H. VERIFIED CUSTOMER
Very great at all I feel. No complaints.
4/19/2017
Candida F. VERIFIED CUSTOMER
Thank you very much you did a good job
4/19/2017
Stephen C. VERIFIED CUSTOMER
David is the best, he took care of my car and did it with speed and great customer service!
4/19/2017
Bill T. VERIFIED CUSTOMER
Kelly Yang provided me with excellent service! He was very personable and went above and beyond to assist me.
4/19/2017
Jesse D. VERIFIED CUSTOMER
Good Service
4/19/2017
Beatrice M. VERIFIED CUSTOMER
Mr. Eric Anaya greeted me quickly and was concerned about my issues with my car. He made arrangements for me to have a loaner car while a service technician examined my vehicle over the weekend, he also sent me two text messages and a phone call to keep me updated on the progression of my vehicle. The car appears to me taken care of now.
Kindly,
Mrs. Beatrice M
4/19/2017
Ming Lu. VERIFIED CUSTOMER
Jennifer Nam is very knowledgeable and efficient. I will always bring my car to be serviced by her.
4/19/2017
AIDA H. VERIFIED CUSTOMER
The first 5000 miles service took longer than 2 1/2 hours. I was very disappointed because I have been using longo 12 years for service, it has never been like this .
4/19/2017
JAMES R. VERIFIED CUSTOMER
Outstanding!!!
4/19/2017
Hao S. VERIFIED CUSTOMER
Very good
4/19/2017
Kimberly D. VERIFIED CUSTOMER
????
4/19/2017
Jorge H. VERIFIED CUSTOMER
So happy with Frank Lorusso!!!
4/19/2017
Guangming M. VERIFIED CUSTOMER
Very good
4/19/2017
HAIQUAN Z. VERIFIED CUSTOMER
roben did a great job and gave me a good service
4/19/2017
Dan D. VERIFIED CUSTOMER
Well Done!!!
4/19/2017
AVEDIS K. VERIFIED CUSTOMER
David had great communication, and was very informing of the process and where the car was in completion .! Very grateful for his diligence