Generally the detail work was satisfactory. However the floor mat on the driver's side had 2 2-inch wide brown streaks of stains going across from the center which were not there before. I had dirt spots n blotches but not 4-5inch long stains.
8/2/2017
Francis N. VERIFIED CUSTOMER
Okay
8/2/2017
YAN Z. VERIFIED CUSTOMER
Pretty nice guy and good service
8/2/2017
Catherine P. VERIFIED CUSTOMER
Jennifer Nam is truly the best service consultant I've had. I drive 30 miles to Longo even though there is another Lexus dealer two miles from me. I would go nowhere else.
8/2/2017
Kent D. VERIFIED CUSTOMER
I'm very happy and satisfied with the service.
8/2/2017
WINDSTON C. VERIFIED CUSTOMER
David is friendly and professional. He provided a very pleasant experience
8/2/2017
Brenda C. VERIFIED CUSTOMER
Frank was very attentive to my concerns, regarding my car. He explained everything to my satisfaction and informed me of additional services offered. Excellent customer service skills. Thank you.
8/1/2017
Dev M. VERIFIED CUSTOMER
Satisfied
8/1/2017
Reyleen H. VERIFIED CUSTOMER
John was great! Very detailed and provided exceptional customer service.
8/1/2017
Laron C. VERIFIED CUSTOMER
Honest and was able to answer all questions and concerns I had.
8/1/2017
Jimmy T. VERIFIED CUSTOMER
Your the best Jennifer!
8/1/2017
Ben K. VERIFIED CUSTOMER
I would happy to do the survey
8/1/2017
Joyce C. VERIFIED CUSTOMER
Great service.
8/1/2017
Uyen N. VERIFIED CUSTOMER
My clock is still fast, the same issue for the past 3 years. The only explanation I received today was that I could accidentally hit the minute button with the shift gear. This is not the reason for the past 3 years.
8/1/2017
Kuparisia S. VERIFIED CUSTOMER
Everything was great
8/1/2017
WILLIAM P. VERIFIED CUSTOMER
As always, a pleasure! (Did miss Starbucks!)
8/1/2017
Rohinder S. VERIFIED CUSTOMER
Excellent help and job
7/31/2017
Ning Z. VERIFIED CUSTOMER
Great customer service, wait time is short.
7/31/2017
Pepsi B. VERIFIED CUSTOMER
Daniel Perez was good ... when I pick up my car the cashier was nice .. only I like to see is the guy that drop off me car would be more friendly.. he said have a good day but from this voice don't sound like he mean it don't want to do it, is just part of his job ... over all I'm ok with the service.