Jennifer as always provided excellent service. She provided valuable information regarding the service that was needed.
8/4/2017
Benjiman L. VERIFIED CUSTOMER
I am very satisfied
8/4/2017
Theresa C. VERIFIED CUSTOMER
Beau one word awesome.
8/4/2017
Nancy W. VERIFIED CUSTOMER
Frank provided me with excellent service and because of him I will continue to only use Longo
8/4/2017
Lian W. VERIFIED CUSTOMER
Jennifer nam is excellent
8/4/2017
Frank C. VERIFIED CUSTOMER
Great help
8/4/2017
samson l. VERIFIED CUSTOMER
Jennifer is personable and kept me in the loop throughout the vehicle servicing process.
8/4/2017
Tammy S. VERIFIED CUSTOMER
2 hours wait but no loaner car; we always get loaner car from Jim flak Lexus inBV before.
8/4/2017
ELEANOR C. VERIFIED CUSTOMER
Edward was great! very professional & informative. Easy to get a hold of. My only dissatisfaction with my experience was with the car loaner process. I waited 30 mins in line .
8/4/2017
Lana H. VERIFIED CUSTOMER
Good
8/4/2017
Edgar A. VERIFIED CUSTOMER
Excellent service as always.
8/4/2017
Brian L. VERIFIED CUSTOMER
THE gentleman that assisted me on check in was very polite, knowledgeable and friendly. I really appreciated his kind expertise!! Great experience!
8/4/2017
Francisco M. VERIFIED CUSTOMER
Very professional! Excellent customer service skills
8/4/2017
Halinh M. VERIFIED CUSTOMER
Eliseo was very professional and friendly.
8/4/2017
Elsa L. VERIFIED CUSTOMER
The only car I Owen is a lexus
8/4/2017
William Joseph. VERIFIED CUSTOMER
Jennifer goes above and beyond the call of duty with regards to customer service. She answered emails at 9:30pm and made my wait minimal. She consistently gives me the best customer service I have ever received at a car dealership.
8/4/2017
Melanie B. VERIFIED CUSTOMER
Julien was very professional and courteous. He notified me by text and phone regarding the progress of my car. He informed me of special Lexus promotions. Customer service at Longo Lexus has always been top priority and it is always a five star car dealership. Julien is one of their finest. I was pleased with Longo Lexus.
8/4/2017
Jesus P. VERIFIED CUSTOMER
While Eliseo and the staff were completely friendly and attentive, I didn't receive updates except for one time via text...and when I received my vehicle, it was filthy and looked like it was still being worked on...the wheel "repair" looks substandard as the rim looks deformed and different colors.
8/3/2017
Maria M. VERIFIED CUSTOMER
Mr. Saldana is a very hard working person, and he was able to help me out with my questions and concerns that I had regarding my car.
Keep up the good work Mr. Saldana.
8/3/2017
ADAM L. VERIFIED CUSTOMER
Jennifer Nam is an excellent service advisor. Jennifer is very knowledgeable and
Helpful.