Eliseo provided a good service, all the questions I had he helped to answer them. However, there is one improvement to recommend about my rear tires replacement. It would be good the Longo Lexus personal can show me how my old tires looked like. Not just gave me the tread depth reading.
8/7/2017
Sambath N. VERIFIED CUSTOMER
Like the service.
8/7/2017
Lajuan W. VERIFIED CUSTOMER
David was awesome!!!!
8/7/2017
Annie S. VERIFIED CUSTOMER
Beau & your entire staff are awesome & very professional
8/7/2017
SOO P. VERIFIED CUSTOMER
John Chang was awesome. He did his best to accommodate my needs and was very clear with the process. I really appreciated all the updates and calls. I would definitely refer friends to bring their car in for services and to ask for John specifically. Thank you so much!!!
8/7/2017
Hesham H. VERIFIED CUSTOMER
Good experience
8/7/2017
Charles Edward. VERIFIED CUSTOMER
Edgar was very courteous & professional. He addressed all of my concerns.
8/7/2017
Huy L. VERIFIED CUSTOMER
Very good
8/7/2017
Irene Lin. VERIFIED CUSTOMER
Robin was very professional and knowledgeable .
Great job!
8/7/2017
Annie L. VERIFIED CUSTOMER
Daniel was super awesome. I had a first come first serve appt and he wasn't busy, so he helped my mom and I. He was able to help me with my 20,000 service and was very helpful in explaining what needed to be done. He was a personable rep and I look forward to making my future appts with him. Thanks Daniel! :)
8/7/2017
Francisco M. VERIFIED CUSTOMER
Very helpful and accommodating.
8/7/2017
Carol C. VERIFIED CUSTOMER
Had my car towed in. My problem was taken care of as if I had an appointment. . . . no unreasonably delay. Couldn't be more satisfied with how the Longo staff handled my car.
8/7/2017
STEVEN C. VERIFIED CUSTOMER
I supposedly have a warp rotor on my front brakes. My brakes worked fine when I took my car in. Now playing feel shaking. Really?? Same day I brought my car in for just a routine oil change. I feel it now...what did your technician do as part of routine inspection? By the way...I must have gotten a less experienced technician. I've brought my 460 on a reoccurring basis. I've always gotten a sticker on my way to window for next oil change. Nothing this time. I'm unhappy with waiting nearly two years for air bag replacement. Can't take a passenger in my car. Sorry your product ****. I've been a loyal Longo Lexus customer. I now remind family and friends to never buy.Lexus and never consider a purchase as Longo Lexus or Toyota...they've slipped and customer service is terrible as well their product.
Aa
8/7/2017
Lady M. VERIFIED CUSTOMER
Satisfied again with the customer service
8/7/2017
Stephanie M. VERIFIED CUSTOMER
Angelique was very welcoming and helpful. She made my experience at Longo very easy and seamless.
8/7/2017
Kim B. VERIFIED CUSTOMER
Daniel Perez is a tremendous asset to Longo. He is always professional and courteous and takes the extra time to make sure he gives his guests outstanding service. An excellent representative of the Longo brand. He is the reason we keep going back and will do so in the future.
8/7/2017
Michelle L. VERIFIED CUSTOMER
She is an excellent service consultant and I am very satisfied with her service.
8/7/2017
Dominic E. VERIFIED CUSTOMER
He provided excellent service and kept me informed about the service
8/7/2017
Bruce P. VERIFIED CUSTOMER
Thank you very much for your awesome service, Eliseo.
8/7/2017
George S. VERIFIED CUSTOMER
Thank you, Daniel for your commitment to making sure my wi,ndow seal problem was resolved to my satisfaction.
Final paperwork takes too long.