James Palmer is an excellent service advisor he's knowledgeable and willing to help he's a great asset to your company sincerely Alicia D
8/10/2017
Moheb B. VERIFIED CUSTOMER
Thanks Eric
8/10/2017
Robert T. VERIFIED CUSTOMER
Beau did great but the rest of your service department was a disaster. 3 1/2
hours for a 25,000 service and 2 tires is not up to your past performance. Very disappointed in my entire experiance.
Bob Thommen
8/10/2017
Eric D. VERIFIED CUSTOMER
Your best advisor hands down. Always kind and courteous and very professional. I feel like family each time I come in.
8/10/2017
Nick N. VERIFIED CUSTOMER
Mr **** was great and very helpful with questions I had. He's the best.
8/10/2017
Laila F. VERIFIED CUSTOMER
Couldn't fix the issue. Tried fixing issue by a different method which resulted my car to have more issues
8/10/2017
Barbara K. VERIFIED CUSTOMER
I had to wait almost 1/2 hour in your waiting room until my name was called for service. I had made an appointment and was told when I went to the receptionist that I would be the next customer. Eric finally took me to his desk when I went to the receptionist quite upset. Eric was terrific and worked expeditiously to get me on my way
8/10/2017
Pablo R. VERIFIED CUSTOMER
Thank you for the great service always provided with professionalism and caeen
8/10/2017
Elena R. VERIFIED CUSTOMER
I was assisted right away. Good job.
8/10/2017
Helmut K. VERIFIED CUSTOMER
Long delay, even with preset appointment but service completed as desired.
8/10/2017
Miriam H. VERIFIED CUSTOMER
I took the car to the dealer because the light for VSC was on the first time they charged me 1,300 the second time they did not charge me, the third time they change the total engine they charged me 1,740.74 the fourth time they did not charged me. I received the car today as soon the car arrived to my house the same light was on. I did call Edgar and left message regarding this matter. Now the light is on I would like to know if is a recall that not body knows how to fix it. I am very frustrated
8/10/2017
Kin S. VERIFIED CUSTOMER
Eric is friendly and shows his professional services for my visit.
8/9/2017
Chris L. VERIFIED CUSTOMER
Very satisfied with the service with Robin Ho, will be back for the next service at Longo Lexus. Thanks!
8/9/2017
AL S. VERIFIED CUSTOMER
You folks are very organized, decilplined, and knew what they are doing.