The tow tech was very professional and pleasant . He tested the air to verify that the air was runnung with warm air only.
8/6/2018
CHARLEY L. VERIFIED CUSTOMER
Met my expectations - kept me informed, provided me with a loaner vehicle, and washed my car. Thanks.
8/6/2018
Jiang S. VERIFIED CUSTOMER
His service is good and arranged loan car right away.
8/6/2018
STEFAN G. VERIFIED CUSTOMER
Great service!
8/6/2018
SARAH M. VERIFIED CUSTOMER
Mike was friendly and professional. He was attentiveness and made sure I was able to leave the service center with in a reasonable time.
8/6/2018
NANCY G. VERIFIED CUSTOMER
Mike totally kept me apprised on the Status of my Vehicle. I was "delighted" to get it back the SAME day.
Thank You Mr. Eisenman!!!
Regards,
NANCY G
8/6/2018
NGUYET L. VERIFIED CUSTOMER
Lung Eric Tran and John Chang are the two most helpful and friendly associates I have encounter at Longo Lexus. They both always try to help and provide excellent service. I always prefer to see them whenever I come for service.
8/6/2018
ANN S. VERIFIED CUSTOMER
David was professional, thorough and helpful. It is evident that he cares about the clients he serves. He is proud of his job and of Longo Lexus. He is a great representative of and ambassador for Longo.
8/6/2018
Peter B. VERIFIED CUSTOMER
Mike has been the best service provider since I began going to Longo for service two years ago.
8/6/2018
Vicky A. VERIFIED CUSTOMER
The technician who helped us this time is John Chang.. he’s very nice & accomodating.. he helped us & answered all our questions.
8/6/2018
Hsin W. VERIFIED CUSTOMER
Very friendly and provided very detailed explanations on services that were done
8/6/2018
RICHARD V. VERIFIED CUSTOMER
Had to wait over a hour to get service had appt at 800 am
8/5/2018
ELGENE G. VERIFIED CUSTOMER
Awesome customer service, but it seems that my airbag light has turned on
8/5/2018
MAYE F. VERIFIED CUSTOMER
Jim Palmer always makes me feel like I am dealing with a person who truly cares about my safety and providing me with the highest quality advice and service.
8/5/2018
XIAO X. VERIFIED CUSTOMER
Today, I saw the four rines dirty, one carpet frontal on the back storage, some mini scratches around it and I told to advisor about put the bottom in the parachoque left because it take off sometimes and i am not agree that I had wait by 2 hours and half with two little kids.
8/5/2018
FRANK G. VERIFIED CUSTOMER
Mike Eisenman was excellent and his commitment to effectively serving his clients was very strong. We had a short discussion concerning the importance of “caring” for one’s clients and performing on the job. He truly understands this point and I’m sure he will an outstanding member of “Team Longo Lexus”.
8/5/2018
AURORA L. VERIFIED CUSTOMER
Rene was very helpful in attending to my concerns and questions.
8/5/2018
STEPHANIE R. VERIFIED CUSTOMER
Jennifer was a great service consultant. She was very friendly and helpful. She made my service appt simple and took care of me quickly.