Robin has great customer service and makes me feel very welcomed. Thank you Robin and keep up the great job and positive attitude.
8/10/2018
PHIL L. VERIFIED CUSTOMER
Thank you Eric for your great service and taking care of our GS 350 all-wheel-drive. I will try and make sure I ask for you next time I come in to Longo Lexus.
Thanks again, Phil
8/9/2018
PATRICK H. VERIFIED CUSTOMER
Robin Ho is very helpful and professional
in servicing my vehicle. I appreciate it
very much.
8/9/2018
Suzanne S. VERIFIED CUSTOMER
Wait time to check in and pick up the car are too long.
8/9/2018
LUIS R. VERIFIED CUSTOMER
Edgar was very helpful and courteous
8/9/2018
RUSSELL N. VERIFIED CUSTOMER
Robin Ho is a good service consultant. 10s across the board. It is unfortunate that the dealership damaged my bar during the maintenance process. I can include pictures in future communications.
8/9/2018
Kenneth I. VERIFIED CUSTOMER
Man Wong was friendly and very helpful.
8/9/2018
RUTHIE R. VERIFIED CUSTOMER
Thank you for fast service.
8/9/2018
Kuang C. VERIFIED CUSTOMER
Mr. Wong did an excellent job on my RX.
8/9/2018
Miguel F. VERIFIED CUSTOMER
Very helpful, friendly and respectful. Kept me to to date frequently.
8/9/2018
Nikola M. VERIFIED CUSTOMER
Julien is very helpulful, always on top of it, and always a great experience with him as my service agent.
8/9/2018
SONIA T. VERIFIED CUSTOMER
Mr Palmer is very professional and took time to explain to us the maintenance done to the car.
8/9/2018
Sharon C. VERIFIED CUSTOMER
It's nice to have a contact person I trust. Beau Ly always takes very good of me when I bring my car in. Thank you!
8/9/2018
ANGELINA L. VERIFIED CUSTOMER
Everything was great. Thank you very much.
8/9/2018
DOUGLAS H. VERIFIED CUSTOMER
The service consultant took time to explain things.
8/9/2018
MARTHA S. VERIFIED CUSTOMER
Francis is the best!
8/9/2018
WAI SHING. VERIFIED CUSTOMER
Very friendly and efficient. Answered my questions in clear and detail fashion. I highly appreciates his service.
8/9/2018
James M. VERIFIED CUSTOMER
Man was knowledgeable and was a very good listener
He listened to understand the problems I have been having with my new car that I purchased at South Bay Lexus. I went to S Bay Lexus not less than 5 times to solve the mpg I was getting on my RX350 S Bay L was arrogant and not transparent. Man set me up with The Manager Bob and together they accomplish what S Bay could not. Bob taught me how to efficiently drive the and had fuel and air intake adjusted to gain not less than 20 mpg. Bob was honest and knowledgeable
8/9/2018
VINOD G. VERIFIED CUSTOMER
Good & timely service
8/9/2018
YOLANDA A. VERIFIED CUSTOMER
James Palmer provided me with excellent customer Service and great follow up. I appreciated his friendly and professional manner. Made the Service experience a great .