Rene fully informed me of what was to be covered under my 80k mile service and what the cost would be. He also advised me of Longo service technician’s recommended repairs in need of my attention. Rene was courteous and knowledgeable.
8/9/2018
Connie W. VERIFIED CUSTOMER
Completely satisfied with Edward Duran’s customer service. Edward is very professional, friendly and knowledgeable.
8/9/2018
Silvia C. VERIFIED CUSTOMER
He did a great job
8/9/2018
Nelson W. VERIFIED CUSTOMER
John is very helpful and his attitude is sincere and concerned.
8/9/2018
Mitchell R. VERIFIED CUSTOMER
Jennifer’s attention to getting me in and out smoothly is greatly appreciated.
8/9/2018
Kae S. VERIFIED CUSTOMER
Easy transaction! Thanks lexus
8/9/2018
Joyce Y. VERIFIED CUSTOMER
Great service!
8/9/2018
Elizabeth G. VERIFIED CUSTOMER
I was extremely pleased with Julian’s handling of my vehicle.
8/9/2018
Mungunbaatar B. VERIFIED CUSTOMER
????????
8/9/2018
Scott I. VERIFIED CUSTOMER
John Chang always takes care of my needs in a professional and timely fashion. The rest of Longo Lexus is also excellent! Always satisfied, always taking care of my needs. Thank you!
8/8/2018
ANDY H. VERIFIED CUSTOMER
I appreciate Edgar's understanding with my situation on my car, especially with Kelly and Man being out. I am truly happy with this repair. Looking forward to the survey.
8/8/2018
JOAN K. VERIFIED CUSTOMER
Jim Palmer was very professional and I felt good that he did not
Insist or presser me but presented me with facts and explained and
explained questions I asked. Hope to have him for my next maintenance.
Happy with service. Thank you for clean car. JOAN K
8/8/2018
Scott W. VERIFIED CUSTOMER
Eric was an outstanding writer - patient, friendly, willing to go out of his way to make sure all my questions were thoroughly answered. He texted the night before, he called the morning of, he called when the car was finished. Thank you.
8/8/2018
BEENA K. VERIFIED CUSTOMER
I value Jennifer’s response time and ability to help where she can.
8/8/2018
ELIZABETH S. VERIFIED CUSTOMER
The service was excellent.....the price a little steep.
8/8/2018
ALDEN J. VERIFIED CUSTOMER
I was completely satisfied and Jim Palmer is the best service person in the whole company
8/8/2018
DENISE W. VERIFIED CUSTOMER
John is always exceptionally helpful, understanding, kind and helpful. Thank you for everything as always.
8/8/2018
Shawn T. VERIFIED CUSTOMER
Cool guy
8/8/2018
JEANETTE S. VERIFIED CUSTOMER
Service took way too long for tire rotation and fluids topped off, however David did provide frequent updates and was keeping me informed throughout my wait time. Definitely no complaints when there’s soda, cookies, and candy to curb my hanger.