My advisor Tony was very personable and knowledgeable about my car. He helped me with ordering another accessory for my car that I had previously been told was not available at Lexus. Very professionable.
7/26/2018
Nagesh K. VERIFIED CUSTOMER
it's fantastic, adrian is helpful.
7/26/2018
Brian L. VERIFIED CUSTOMER
She went extra mile to give me info about the auto steam cleaning. And help diagnosing if there is rodant damage in the engine room. She is great.
7/26/2018
Bruce M. VERIFIED CUSTOMER
Excellent service! I will be back:)
7/26/2018
WENMEI X. VERIFIED CUSTOMER
Very satisfied, the service is very good, thank you
7/26/2018
Alana A. VERIFIED CUSTOMER
He provided amazing service. I had a meeting in Fremont at 8:30am and he was able to get me out of the door within 10 minutes so I could make it to my work meeting on time.
7/26/2018
CARL D. VERIFIED CUSTOMER
Perfect
7/26/2018
Norberto F. VERIFIED CUSTOMER
I’m so happy with Tony Machado service he did a great job Lexus should be proud to have him in your team he really did a excellent job with my car thank you sincerely Norbertofontes
7/26/2018
Yi L. VERIFIED CUSTOMER
Best experience in dealership!
7/26/2018
HEATHER B. VERIFIED CUSTOMER
Adrian was excellent
7/26/2018
Lynn T. VERIFIED CUSTOMER
James, very much appreciated your help and customer service. We’re happy Thank you
7/26/2018
LILIANA H. VERIFIED CUSTOMER
I called the Service dept and I was told that
A) we don't replace windows B) they could not tell me who did
My husband called the Parts Department and got the appointment to he the windshield.
This is just an FYI because you almost lost a client.
7/26/2018
Michelle T. VERIFIED CUSTOMER
Chet was very friendly and made me feel confident about changing my brakes today!!! He was very informative also about my next visit. Great job!
7/26/2018
John C. VERIFIED CUSTOMER
Carlos was outstanding as well as the service. That car looked like brand new with an outstanding wash job. I believe the person who cleaned the car was Pietro. Overall excellent service.
7/25/2018
Mahvash V. VERIFIED CUSTOMER
Mr. Nathan Chavez was very helpfull . I have taken back my car from Lexus yesterday and I have mentioned to his co worker about the stirring wheel and the noise. Mr. Chavez called me this Morning and asked about the problem and I told him I may have to return my car back to be checked again and said no problem any time u have questin please call us. Thank u so much for Lexus good team .
7/25/2018
NESTOR M. VERIFIED CUSTOMER
Thank’s for the car wash after car serviced ... and free gas. I apriciate a lot .????
7/25/2018
JAMES C. VERIFIED CUSTOMER
Excellent!!!!
7/25/2018
Xianfang M. VERIFIED CUSTOMER
Chris is very professional.
7/25/2018
Leah K. VERIFIED CUSTOMER
Chet was great. I was in a big hurry when I came to check in my car. He was very friendly and efficient. He was excellent at communicating with me through out the day and my car was ready and washed. This is exactly why I have used Lexus service for the last 15 years.
Thanks you as always for your consistent service.
Leah K
7/25/2018
Kathryn R. VERIFIED CUSTOMER
Adrian was great, customer focused, friendly, and very professional. Great asset to your team.