I missed my appointment in the morning and came in the afternoon without one . Ramsin greeted me warmly and offered to take care of my service . my car got ready very early the next morning . I got a superb service and was very pleased. Thanks for all your help.
8/31/2018
Joseph K. VERIFIED CUSTOMER
Very happy with his service, explained clearly what’s needed to be done with my car
8/31/2018
Christian A. VERIFIED CUSTOMER
Constructive criticism; smile and interact with your clients, it’s makes for a positive experience. In 3 years been getting our car serviced there never encountered such poor customer service.. We pay way too much to have such poor service., Reason we have continued driving from Gilroy to Santa Clara is we have loved the customer service until today.
8/31/2018
Tommy B. VERIFIED CUSTOMER
Frank Moreno very professional guy.
8/31/2018
Pat M. VERIFIED CUSTOMER
I had no problem with Carlos but it took me over an hour to drop the car off. Despite having an appointment there were no service techs to check me in so I apparently had to wait for a service person to come back from lunch.
8/31/2018
Dave G. VERIFIED CUSTOMER
Service was great
8/30/2018
June B. VERIFIED CUSTOMER
After getting me getting me scheduled at a convenient time, Ramsin was on top of my car’s scheduled maintenance. Another excellent, hassle-free experience! Thank you, Ramsin!
8/30/2018
Michael P. VERIFIED CUSTOMER
Appreciate being kept informed
8/30/2018
Nirmalya M. VERIFIED CUSTOMER
Very accommodating and responsive
8/30/2018
Akio S. VERIFIED CUSTOMER
Excellent service.
Akio
8/30/2018
Kathryn A. VERIFIED CUSTOMER
Great service from Adrian and also Michele who dropped me off to my work .
Thank again for helping service was extremely fast .
8/30/2018
Fred F. VERIFIED CUSTOMER
Excellent as always
8/30/2018
Dung D. VERIFIED CUSTOMER
Steve did a good job
8/30/2018
NIJAZ K. VERIFIED CUSTOMER
Best experience.Thx
8/30/2018
JAMES W. VERIFIED CUSTOMER
I would just like to say that Tony is a valuable employee of Lexus .I enjoy his company and his friendship and his loyalty to me.
Once again thank you for your professionalism Tony it is greatly appreciated.