Frank was pleasant and efficient. Everyone at lexus service center nowadays seemed to all had a great training of customer service. It‘s a lot better than before. I appreciate their friendiness and attitude.
8/29/2018
Tommy N. VERIFIED CUSTOMER
Adrian has polished professional behavior and a great sense of responsibility. He updated me consistently throughout the service, and provided a sense of urgency to complete it.
8/29/2018
Lallan S. VERIFIED CUSTOMER
I was very happy and satisfied with the service at the Lexus Stevens Creek this service advisor was very courteous and others we are also very nice very happy glad that I took my car there thanks
8/29/2018
Nguyen C. VERIFIED CUSTOMER
James was great to deal with.
8/29/2018
Philip T. VERIFIED CUSTOMER
Good job
8/29/2018
Ray V. VERIFIED CUSTOMER
Service advicer are nice and easy to talked to.
8/29/2018
Bertram B. VERIFIED CUSTOMER
Excellent service
8/29/2018
Yuhong H. VERIFIED CUSTOMER
Good service, thank you, Paymon.
8/29/2018
Melanie K. VERIFIED CUSTOMER
James helped make the whole process more convenient. He was good at explaining the process. He went the extra mile and brought me the papers to sign when my car was ready and he picked up my keys and gave them to me.
8/29/2018
Ben R. VERIFIED CUSTOMER
Excellent service
And Shuttle to shopping so u don’t get bored waiting.
8/29/2018
Annie V. VERIFIED CUSTOMER
Steve was great, he was efficient and made the process seamless. My car was done when he said it would be and was a pleasure to work with.
8/29/2018
Andreas H. VERIFIED CUSTOMER
Melissa has been great. She got my car serviced in short notice. I had been taken care really well.
Thanks!
8/29/2018
Alyson H. VERIFIED CUSTOMER
The trim on the exterior doors at the window is messed up. I’m assuming the guys that tinted the windows used heat or something that caused the plastic trim to melt.
8/29/2018
Sylvia Z. VERIFIED CUSTOMER
Thanks for the excellent care and communication during my visit. I really appreciated Melissa's highest level of customer service!
8/28/2018
Sewon K. VERIFIED CUSTOMER
I didn’t find him friendly or courteous. I will ask for different advisor for my next visit. However, the female shuttle driver and the lady who checked me out were mice.
8/28/2018
Lucie H. VERIFIED CUSTOMER
Ruben, Deep & Alex provided great service.
8/28/2018
GURJOT S. VERIFIED CUSTOMER
In gratitude to Mike and his team for keeping us informed and for taking care of what needs to be done to ensure our Lexus runs in top condition.
Gurjot
8/28/2018
Carmen B. VERIFIED CUSTOMER
Excelente Job. To Khajavi and excellent job to men who wash my car.
8/28/2018
Resa C. VERIFIED CUSTOMER
The service was completed as promised, i value honesty and integrity. Keep up the good job, James!