Great service and thanks for all the help. One area can improve is while setting up appointment. Make sure mention the service location is not the same as sale location.
Billy
12/7/2019
Emily H. VERIFIED CUSTOMER
Well organized and proactive.
12/7/2019
Vicente M. VERIFIED CUSTOMER
Ramsin provided outstanding customer service; he was attentive, handled what was needed to be done with my vehicle, clearly explained what was needed to be done, provided a loaner, and valued the short time I had to discuss my vehicle due to work. Definitely, one of the best services I have had in awhile at this service location.
12/7/2019
Valerie B. VERIFIED CUSTOMER
Melissa did a great job. She is thoroughly knowledgeable and followed through on every detail. She is the epitome of professionalism on every level.
12/7/2019
Linda M. VERIFIED CUSTOMER
Excellent service from Elmer!
12/7/2019
Mary M. VERIFIED CUSTOMER
Michael Nagy is an excellent service manager. He was friendly upon my arrival and followed through with what he promised. I was extremely pleased with his timely communication. I felt valued as a customer.
12/7/2019
Nina W. VERIFIED CUSTOMER
Excellent service as always! I don’t usually have car problems since it is a Lexus car. My tire blew up. I had the car tolled to this service center. Michael took care of me and had tire replaced on the same day! Thank you!
12/6/2019
JERZY P. VERIFIED CUSTOMER
Good service!
Thanks
Zuzanna
12/6/2019
RONEN S. VERIFIED CUSTOMER
Jerry’s service was outstanding! This level of service is the reason why my family owns 3 Lexus cars.
Thank you,
RONEN S
12/6/2019
Hien H. VERIFIED CUSTOMER
Lexus service very good. 5 star
12/6/2019
Isaac F. VERIFIED CUSTOMER
Michael made my experience excellent
12/6/2019
BARBARA C. VERIFIED CUSTOMER
I appreciate that Deep is helpful, efficient, and friendly. Thank you for excellent service!
12/6/2019
Natalie P. VERIFIED CUSTOMER
Very excellent service, they were a great help and I am satisfied with the service I got.
12/6/2019
FRANCES N. VERIFIED CUSTOMER
Michael was thorough in outlining the services to be rendered at this mileage. He was knowledgeable about the software update required. I was greeted warmly and liked that he outlined the time frame for service so I could best plan my day. He directed me to the service desk and the attendant was professional and courteous in explaining basics on the loaner.
Thank you for excellent service!
12/6/2019
Lawrence B. VERIFIED CUSTOMER
Very courteous and professional employees..you feel very special and employees are genuinely concerned.
12/6/2019
Shreesha R. VERIFIED CUSTOMER
Paymon is the best, he takes care of as a family.
12/6/2019
Raymond L. VERIFIED CUSTOMER
Jerry is awesome!
Not only did he explain the service, he checked my car very thoroughly, furthermore, he also gave me tips how to maintain my car. I really appreciate all his help. I would highly recommend him to my friends to come to this dealership for their Lexus service.
Thank you so much for all your help Jerry!!
Best,
Ray
12/6/2019
Charles C. VERIFIED CUSTOMER
Randy is amazing! I love how he always remembers my name and knows exactly what to do with my car, even though I know he’s super busy helping everybody else. Please make sure to give him a raise or promote him to service director! Anytime someone needs their Lexus serviced, I will make sure to recommend that they work with Randy of Stevens Creek!