Randy was great with getting my day started after dropping my car off. He was very polite, professional and courteous. I truly appreciate his customer service and the value he gives me of being a Lexus automobile owner. Thank you.
12/13/2019
DONNA G. VERIFIED CUSTOMER
Ithsnk you so much for having such professional and outstanding agents representing Lexus.. Lexus auto service department is amazing in customer service. I have been with Lexus since purchading my vehicle in 2007. Many thanks to Deep Saini . Its been a pleasure, We feel special.
12/13/2019
BALAJI S. VERIFIED CUSTOMER
Excellent service experience
12/13/2019
Kimmy H. VERIFIED CUSTOMER
Thank you so much Carlos for a quick service. Will see you soon for another IS 250 Lexus service.
Kimmy
12/13/2019
JUDITH G. VERIFIED CUSTOMER
Randy kept me up to date with the progress of my car and very nice to work with. Good experience.
12/13/2019
Carla M. VERIFIED CUSTOMER
Dru Tran is by far the best service manager I’ve ever had. He was very accommodating, responsive and a great communicator. He really put us at ease with our needs.
12/13/2019
Khoa P. VERIFIED CUSTOMER
Dru and the technician took excellent care of my car , and spent time to help me understand what was causing the noise in my front tire.
Dru is my go to person every time I come to Lexus Service department .
12/13/2019
Mindy S. VERIFIED CUSTOMER
Elmer was quite helpful and patient
12/12/2019
Emilia G. VERIFIED CUSTOMER
As always, I’m completely satisfied with the service of my car.
12/12/2019
Ashley C. VERIFIED CUSTOMER
Dru always nice , helpful as usual . I always come to him when it comes to my car service . I Highly recommend of him
12/12/2019
Yunhwa C. VERIFIED CUSTOMER
Thank you for your good service today
12/12/2019
Tinh D. VERIFIED CUSTOMER
Very happy
12/12/2019
Mohammed M. VERIFIED CUSTOMER
Service was up to my expectations, thanks to Deep. Will definitely come back.
12/12/2019
Rita C. VERIFIED CUSTOMER
Thank you Nathan.
12/12/2019
Cindy C. VERIFIED CUSTOMER
My apologies for not sending this sooner. I had a big deadline for work and have been traveling.
Randy was outstanding as usual and has been working so hard to makeup for the poor experiences I’ve had at Lexus Stevens Creek. He’s attentive, honest, and prompt!
12/11/2019
Jiansong Z. VERIFIED CUSTOMER
Thanks for your professional and efficient service,I had a wonderfully experience.
12/11/2019
Miguel J. VERIFIED CUSTOMER
Nice and friendly environment since the moment I met the staff, they made me feel like I was home. The gentleman that helped takes his job very seriously, he made everything so smooth and fast. Overall, great customer service