He provided timely updates. My car was ready when promised.
5/28/2020
Noriel A. VERIFIED CUSTOMER
Everything was great, as always
5/28/2020
Kathy K. VERIFIED CUSTOMER
Very good!
5/28/2020
Nga T. VERIFIED CUSTOMER
She is good! Explain to me and take good care of my car
5/28/2020
Benedict D. VERIFIED CUSTOMER
Biagio was very informative when I asked him questions.
5/28/2020
JOEY C. VERIFIED CUSTOMER
Matthew made my experience welcoming . Kept me in the loop every step of the way . I appreciate his customer service . Will definitely be back to lingo Toyota cause of Matthew and Danny . Apologize for not remembering Danny’s last name
5/28/2020
Danielle D. VERIFIED CUSTOMER
Albert was super helpful and thorough. My service was done quickly and with great customer service.
5/28/2020
John L. VERIFIED CUSTOMER
Gqiid job
5/28/2020
Emiliano S. VERIFIED CUSTOMER
God servise
5/28/2020
Tazia H. VERIFIED CUSTOMER
She is very nice,Iam very happy
5/28/2020
Gloria R. VERIFIED CUSTOMER
Hello. Albert was very professional and attentive. He asked if there were any concerns, he provided some valuable information and went over what kind of service my vehicle needed today.
Great service!
Thank you!
5/28/2020
JEFFREY K. VERIFIED CUSTOMER
Good service
5/28/2020
Edith C. VERIFIED CUSTOMER
he was very kind.
5/28/2020
Robert D. VERIFIED CUSTOMER
Great service Thank You.
5/28/2020
NAREN Y. VERIFIED CUSTOMER
Jesus Chacara was above and beyond exceptional. He answered all of my questions, was in constant contact with me through the service, informed me of my options, and above all else was professional during these communications. Give this gentleman a raise!
5/28/2020
Beronica M. VERIFIED CUSTOMER
I’m a long time loyal Longo customer. Today Danny was a great help and reminded me why I love Longo. Thank you!
5/28/2020
Jian M. VERIFIED CUSTOMER
Marissa is nice and professional, answer my question in a very simple understandable way.
5/28/2020
Thu N. VERIFIED CUSTOMER
Great
5/28/2020
CLAUDIA C. VERIFIED CUSTOMER
I brought my car for service maintenance on May 19, 2020 later to find that the maintenance notification in the screen of my car was still appearing. I called the service advisor Biagio Galioto various times and left a voicemail. I did not hear back from him at all. Leaving a bad service review was honestly my last resort because I’ve always had good experiences before here at longo Toyota up until this point. I had to call off for work today and drive through traffic to be seen and get the help that I needed. As a customer I’m very unsatisfied with the fact that if someone is providing a service to you the least you can do is call them back for an update and to help with concerns.
**I do not wish to be contacted by a representative since that is not needed now.
I just ask that they are able to better help the next customer and avoid going through an experience like the one I had.**