She was incredible. She was reassuring that she could get me the help I needed. She contacted me with updates and kept me informed. She was professional and extremely customer service oriented.
10/8/2020
Eang L. VERIFIED CUSTOMER
Jesus was very helpful. Thanks.
10/8/2020
Sena M. VERIFIED CUSTOMER
She is very helpful and patient giving me advice on the mileage
And the service provided under the plan. She had a very bright smile
Which made you felt right at home and explained things in details and where to wait for my car and even offered me a phone charger ; she really tune into what her customer ‘s needs and make them feel comfortable . She called up when there was a delay in service so I really like her a lot.
10/8/2020
Mikako K. VERIFIED CUSTOMER
This is the second time I used the vehicle pick-up/ return service. I have the same complaint. The person who drove my car back to my house left volume so high. When I turned on the audio, I jumped up because of the volume. I made the same comments last time and I am disappointed to see my first comment was not used to improve your service.
10/8/2020
Luis N. VERIFIED CUSTOMER
Excelente servicio de Mandi y muy atenta en todo y sobretodo muy amable
10/8/2020
Karina C. VERIFIED CUSTOMER
Thank you Emily for your outstanding customer service. Miguel Gonzalez, my car feels awesome.
10/8/2020
WALTER A. VERIFIED CUSTOMER
Friendly and helpful
10/8/2020
Jorge C. VERIFIED CUSTOMER
I do appreciate Biagio Galioto for helping me. Excellent work. Thank You.
10/8/2020
JOSE A. VERIFIED CUSTOMER
Been that iam staying late for work, I really appreciate that Service Dpt stays open late,. VERY convenience for me,. Great service
10/8/2020
Eric P. VERIFIED CUSTOMER
Kayla is a wonder employee always gives the best customer service ea h and every time
10/8/2020
John S. VERIFIED CUSTOMER
Excellent and speedy service, delivery as scheduled
10/8/2020
Annamarie S. VERIFIED CUSTOMER
Kept us updated on car repairs
10/8/2020
Pedro B. VERIFIED CUSTOMER
Great service Great products Great people Great place
10/8/2020
Israel G. VERIFIED CUSTOMER
He was very polite and helpful.
10/8/2020
Sugra S. VERIFIED CUSTOMER
He was able to help me put the tags on my car! I appreciate the extra help and him going out of his way to be very helpful and nice!
10/8/2020
Moni M. VERIFIED CUSTOMER
Thank you Rob Mcguire he is a asset to your company. Thank you Ryan Matthes for your friendly service. Thank you Toyota for stopping Donuts and coffee now you can bring up your service level like you were In 1985. Hopefully Randy James is doing well your best employee 1985-2002. Something to learn from him. Thank you. God bless ????
10/8/2020
Steven L. VERIFIED CUSTOMER
This is the new Longo service of the future. I have great experience with Albert Lopez. It was quick and efficient unlike the past years. Please keep up the good work from now and beyond. Thank you.