Albert was clear, pleasant, and to the point—a thorough-going professional. A pleasure to deal with. Many thanks.
2/12/2021
Qiulong L. VERIFIED CUSTOMER
The service is still good, but there is a camera problem that was not resolved on the same day, but when I contacted the next day, I responded quickly to the message and re-appointed to check
2/12/2021
JOHN E. VERIFIED CUSTOMER
Kayla was courteous and very knowledgeable and energetic. She answered all my questions and concerns. A strong addition to the service team!
2/12/2021
Alex L. VERIFIED CUSTOMER
Great service.
2/12/2021
Claudia R. VERIFIED CUSTOMER
Hi it’s very good ????????????
2/12/2021
Will W. VERIFIED CUSTOMER
I continue to work with, and always request, Ryan because he provides me with excellent service. He hears my concerns and requests and shares valuable insights and his expertise to ensure that I understand my options and obtain the right service. I trust him completely with my vehicle and will continue to work with him as long as he is at Longo. He’s a true asset to the team.
2/12/2021
PRAKASHBHAI P. VERIFIED CUSTOMER
Good service
2/12/2021
Jaime A. VERIFIED CUSTOMER
It is always a delight to do business with Martin. He is always helpful, generous and polite.
2/12/2021
Verity T. VERIFIED CUSTOMER
Martin was very kind and knowledgeable. He was great and I will definitely return!
2/12/2021
ILIANA V. VERIFIED CUSTOMER
I was very pleased with Johan’s service.
2/12/2021
Gloria M. VERIFIED CUSTOMER
the service was excellent
johan ****is really good
2/12/2021
Alfredo B. VERIFIED CUSTOMER
I would like an email address to ask any questions about my vehicle instead of waiting around for your service rep to be available.
2/12/2021
Barbara G. VERIFIED CUSTOMER
Danny was great. Whomever called my cell to say my vehicle was ready gave me the wrong info about where the cashier was, saying it was across from Starbucks. I tried to get the cashier (at the 'wrong' location) to take action to get the correct location info to the person who called me, but to no avail.
At the correct cashier, I was disappointed to be asked to sign a tablet with my finger. I asked if I could use my pen (without the point up) but was told I must use my finger. The cashier did offer to clean the tablet and I agreed. However in the current situation, requiring customers to touch a tablet when there are alternatives seems ill advised.
2/12/2021
GABBY O. VERIFIED CUSTOMER
Johan was very professional, he was able to answer any question I had and made the process very easy. Definitely will be coming back again for future services.
2/12/2021
Eva T. VERIFIED CUSTOMER
He is helpful, kind and has an experience.
2/12/2021
George Y. VERIFIED CUSTOMER
Johan is very friendly and trustworthy
2/12/2021
Jose S. VERIFIED CUSTOMER
Mandi went above and beyond exceeding my expectations. She provides the best customer service possible. She treats her customers well where customers want to seek her out again for advice. When it is my time to require service again, I will definitely seems her advice again. Mandi, thank you’d or all that you do for your customers. It is greatly appreciated!
2/12/2021
JOYCE A. VERIFIED CUSTOMER
Alex Ayala provided exceptional service and and showed complete professionalism in his work. I would highly recommend Alex to anyone looking for services at Toyota.
2/12/2021
JUANITA R. VERIFIED CUSTOMER
I was very pleased with the service and customer service I got from Mr. Noli Evangelista