Johnson did an outstanding kid. He is a model Longo Toyota employee band deserves a raise in pay.
Sincerely
Kenneth W Stowe
4/2/2017
Kelly T. VERIFIED CUSTOMER
I took my car in for services because I received letter from Toyota saying that my car has two recalls, one for passenger seatbelt and another for windshield wiper. When I called to make appointment, I purposely give a call back to talk to one of the representative name Victor and asked if I can get a free rental since I need to go work and will need a car to drive there. I want to check so I can rearrange my schedule around. He said yes i will get free rental. However, once I got there I have to pay 25 plus tax for the rental services. I do not think this is the best services I received because first of all, this is a recall, it's at factory fault, not customer. Therefore, I shouldn't be charge for anything. Second, representative should not promise anything that is not truth. I wouldn't recommend this service for ANYONE! I'm really upset.
4/2/2017
Wei G. VERIFIED CUSTOMER
Keeps customerinformed of the service.
4/2/2017
Usama K. VERIFIED CUSTOMER
Thank u for every thing
Kirk Wallace
4/2/2017
Refugio P. VERIFIED CUSTOMER
Service is terrible service with nonprofecional people they kept the car for two days fot the window tint.and they dont fix the dents i going to do somthing about is the firts time i buy from longo.i get 4 cars from claremont toyota and dont have any problem with them.please try to fix my car asap before i going forwar.they good just to make promises
4/2/2017
Madeline Y. VERIFIED CUSTOMER
Alexis was really helpful and very well informed. He was able to answer all my questions and make great suggestions
4/2/2017
Tuan C. VERIFIED CUSTOMER
He did a very good job for me , i hope to see him again . Thank for helpping me Jedediah Kerkhoff
4/2/2017
Darren C. VERIFIED CUSTOMER
I was sureprise that I had received a text message about my service. My last services, I have not had a text message. I suggest we should able to book service appointment by texting because people text more and eaiser to text than logging into your account to book. Or having Longo Toyota app to book appointment.
4/2/2017
Steve U. VERIFIED CUSTOMER
Longo Toyota is the only place that I have service my vehicle. Bruce and the entire Longo team always do an excellent job.
4/2/2017
Steven L. VERIFIED CUSTOMER
Ruby Woo is very courteous, helpful and knowledgeable with Toyota information. Would tell others about to go to Lingo Toyota.
4/2/2017
Martin T. VERIFIED CUSTOMER
Everything was wonderful
4/2/2017
Dennis C. VERIFIED CUSTOMER
Great to have the car washing back but now I miss the coffee. Great service.
4/2/2017
RUDY M. VERIFIED CUSTOMER
pleasant experience
4/2/2017
Vincent J. VERIFIED CUSTOMER
Very courteous person
4/2/2017
Alan S. VERIFIED CUSTOMER
Martin was polite and kept me informed
4/2/2017
Michael C. VERIFIED CUSTOMER
Martin had informed me that my brake fluid should be flushed every 2 years starting at 30,000 miles. What I find concerning is that I was never told that I had to get this done when I had my 30,000 mile service. I asked Martin to confirm and he looked back at my service history and confirmed this. I have an extended warranty on my vehicle and part of that agreement is that I do my part in keeping my vehicle up to date...I'm now wondering what else was I supposed to get done in the past that the dealer had forgotten to tell me about...
4/2/2017
Zary H. VERIFIED CUSTOMER
Extremely satisfied with Mr. Alex, I highly recommend Longo Toyota. I love it..
4/2/2017
Martha M. VERIFIED CUSTOMER
JORGE, has always provided excellent and professional service. My whole family goes to LONGO and see JORGE Valdez
4/2/2017
Manuel C. VERIFIED CUSTOMER
Great honest service. Very satisfied. Thank you
4/2/2017
Punnoose V. VERIFIED CUSTOMER
Outstanding service. I bought 6 cars from Longo and zi kept going back because of good people like Jedediah????