Jedediah kept me posted on the status of my vehicle and provided excellent customer service.
8/30/2017
Susan T. VERIFIED CUSTOMER
The problem was not fixed.
8/29/2017
Delfina G. VERIFIED CUSTOMER
Fue la peor experiencia que etenido no buelvo ocupar sus servicios
8/29/2017
Gerard M. VERIFIED CUSTOMER
Thanks for being upfront about cost for current and future visits! Really helps
8/29/2017
Blanca A. VERIFIED CUSTOMER
Thank you very much for your good service l appreciate.
8/29/2017
Veronica S. VERIFIED CUSTOMER
Johan was on top of everything, approachable, and remembered taking care of me last check up, even though it had been over a year.
8/29/2017
Charles Y. VERIFIED CUSTOMER
Great service!
8/29/2017
Ramon S. VERIFIED CUSTOMER
Services is the number one in Longo Toyota that's the reason i keep coming back to this dealer
8/29/2017
Myriam S. VERIFIED CUSTOMER
I had an appointment at 10:45, I did not get my car back until after 2:00 pm, I spoke to another customer who came in without an sppoinment at 12:00 and him and his wife left 15minutes before me!.., it does not make sense!
I appreciated the car wash, very much.
Thank you
8/29/2017
Norberto C. VERIFIED CUSTOMER
Good Service, Courteous Tech.
8/29/2017
Kevin Senh. VERIFIED CUSTOMER
Excellent
8/29/2017
Mou S. VERIFIED CUSTOMER
Very friendly and provided excellent service
8/29/2017
Daniel T. VERIFIED CUSTOMER
You promising time to deliver my car was not meet and also 15% discount to all Tolton should have been satisfaction but just for oil change, rotating tire adding fluid level does not have to cost so much additionally I had to tire to this bill doesn't have to cost me $400 how do you give me 15% it would have been very fair as many years are they come to look for your service since 2003 Longo Toyota is very changing what it comes to customer satisfaction and he used to be better nobody's listening their customers anymore. He was going to give me only 10% until I talk to customer relation lady then he changed to 15% for 5000 mile service only so do I have to beg for this every single time I come to service my car? Why are you sending me a bunch of email if you don't believe in it when I got there everything is different but the email looks too good to be true therefore I'm not satisfied with the misleading information you sent me by email and when I get there The service fee is completely different.
8/29/2017
Shao W. VERIFIED CUSTOMER
Pretty nice
8/29/2017
Kary L. VERIFIED CUSTOMER
My Svc consultant was amazing - LOVE LOVE the communication thank you
8/29/2017
Praneet U. VERIFIED CUSTOMER
He takes good care of my problem.
8/29/2017
RICHARD R. VERIFIED CUSTOMER
Biagio was very professional and provided excellent customer service. Provided me with details and I was very satisfied with the service.
8/29/2017
CHUN-MING C. VERIFIED CUSTOMER
I took my car to get an oil change and when I got my car back, I noticed a big scratch on the passenger side of my car rear bumper.The service advisor told me he didn't see that scratch there early in the morning when he inspected my car. Hopefully, we can resolve this issue as soon as possible. Thank you
8/29/2017
Michael O. VERIFIED CUSTOMER
Thanks for the service.
8/29/2017
JOHN G. VERIFIED CUSTOMER
We when in for rear lite replacement on our 2007 Highlander. The bulbs were relaxed but it still did not function. He reviewed it and determined it also needed aan electrical part that the dealer did not have in stock. I explained to him I was leaving on vacation on Sunday. He stated he would try and get the part by Saturday and call me if was delivered on time. Well he was successful and installed it and we were able to leave on time. He was very helpful and demonstrated his resourcefulnes. Great work !