Great customer care and service was provided. I’m very pleased
1/4/2018
Yan H. VERIFIED CUSTOMER
Friendly, good smile call me back when the service already
1/4/2018
Graciela S. VERIFIED CUSTOMER
Thank you for your service, is very professional.
1/4/2018
George S. VERIFIED CUSTOMER
Sam was very informative and i appreciated-how he kept me informed at every step of the way. Thank You..
1/4/2018
Michael K. VERIFIED CUSTOMER
Thanks Alec! I appreciate you being upfront and comcerned about my vehicle today. I almost always have geeat service at Longo but Alec went the extra mile as a genuine and authentic caretaker of my 4Runner. Thanks again, Alec! I look forward to bringing it back for your care.
--Mike
1/4/2018
Marisol S. VERIFIED CUSTOMER
Great service. I just wish you had a higher military discount than the AAA discount.
1/4/2018
Aurelio B. VERIFIED CUSTOMER
Very bad customer service from Service Manager Rob McGuire. I spoke to another service mgr Matt Menendez who apologized on behalf of Mr. McGuire and I spoke with Fixed Operations Director Jose Uribe to voice my complaint about Mr. McGuire.
1/4/2018
Eric L. VERIFIED CUSTOMER
He explained very clearly and patiently.
1/4/2018
Edith Patricia. VERIFIED CUSTOMER
Great service!
1/4/2018
Minbing C. VERIFIED CUSTOMER
Roy is a nice and professional guy i met in Toyota,i really trust him and satisfied with his effort! But i dont understand why the bill charged me some costs even am still in warranty service ! I hope it wouldn't happen on me next time ……
1/4/2018
Jamie H. VERIFIED CUSTOMER
Very kind and attentive
1/4/2018
Thomas S. VERIFIED CUSTOMER
Joeseph was way pleasent and knowledgeable.
He made me feel relaxed that everything was taken care of. First rate ! Thank you.
1/4/2018
Jean F. VERIFIED CUSTOMER
Danny kept me totally informed and was very polite. Great experience
1/4/2018
Pedro C. VERIFIED CUSTOMER
Its seema you are making progress in the waiting time.
1/4/2018
Cary J. VERIFIED CUSTOMER
Quick check in. Realistic ETA for completion. Professional interactions.
1/4/2018
ALBERT K. VERIFIED CUSTOMER
Juan was great. He updated me constantly about the process of the services being performed. He followed through with my inquiries until he has the right answer for me. He is a true professional and I was very satisfied with his services.
1/4/2018
Henry L. VERIFIED CUSTOMER
Good service
1/4/2018
DA BIN. VERIFIED CUSTOMER
Very informative in a good manner.
1/4/2018
Will W. VERIFIED CUSTOMER
Ryan was terrific. He was very responsive and kept me informed of my car’s status. I look forward to continue working with him.
1/4/2018
ARTURO B. VERIFIED CUSTOMER
I’m very happy with the service,it was prompt and courteous