First time meeting Matthew - he did an awesome job listening to my questions about my car repairs needed, going over prior repair history and giving recommendations. He gives the same great service as Teddy Chiu, his fellow team member and my usual service consultant, so happy he's on the same team!
1/24/2018
Lawrence D. VERIFIED CUSTOMER
Very good service
1/24/2018
Timothy J. VERIFIED CUSTOMER
It was a great, fast visit. Thanks a bunch
1/24/2018
Ani G. VERIFIED CUSTOMER
Everything was good
1/24/2018
Juan M. VERIFIED CUSTOMER
Was there waiting about 20 minutes just to cash out and then had to wait another 20 minutes before my car was brought to me. All of the cash should be handled when dropping off the car. When the representative calls to say my car is ready, i expect To get to the dealership pick up my car and leave
1/24/2018
Martha A. VERIFIED CUSTOMER
Teddy Chiu always takes excellent care of us - he always listens to what we are telling him about how the car is running, and makes great recommendations about what should be fixed now versus what can wait a bit - I've never felt any type of sales pressure from him like I get at other dealers service departments - he's a huge reason why we drive from Santa Clarita to El Monte for service!!
1/24/2018
Sinh H. VERIFIED CUSTOMER
Thank you
1/24/2018
Robin C. VERIFIED CUSTOMER
Bruce, serviced me very well as he has done in the past. It's a pleasure to have him as my service advisor.
1/23/2018
Laurin C. VERIFIED CUSTOMER
I had a good experience with Jason. He was thorough and professional.
1/23/2018
Juana Q. VERIFIED CUSTOMER
Very good
1/23/2018
Amy W. VERIFIED CUSTOMER
Ruby was great. I appreciate her keeping me looped in on all the updates and her helping to work through the warranty service on the door lock actuator.
1/23/2018
John N. VERIFIED CUSTOMER
Good service
1/23/2018
Amelita F. VERIFIED CUSTOMER
Very satisfied for service done on my car.
1/23/2018
Maria C. VERIFIED CUSTOMER
Alex was very polite, explained the additional work recommended and kept me updated.
1/23/2018
Cecilia D. VERIFIED CUSTOMER
She was great ,extremely courteous and explained
very well what they needed to do to my car.
1/23/2018
Mya C. VERIFIED CUSTOMER
Really great services
1/23/2018
Ahsan A. VERIFIED CUSTOMER
Longo is the best for services nearby than any Toyota dealers.
1/23/2018
Tony Y. VERIFIED CUSTOMER
Good Job.
1/23/2018
Alan C. VERIFIED CUSTOMER
Very good
1/23/2018
Allen S. VERIFIED CUSTOMER
I was held hostage at Longo for over 4 hours on a Sunday morning for a flat tire. Took longer then expected. I was quoted an estimated time of 2-2 1/2 hours.