Erica was very courteus greeted me with a smile. quickly did paperwork, gave me an estimated time for maintenance,called me as soon as my vehicle was ready, which was faster than expected! In all, Erica provided an excellent experience.
4/5/2018
Marie T. VERIFIED CUSTOMER
Martin was very attentive and courteous. He was able to get me out sooner than the time projected.
4/5/2018
Diana A. VERIFIED CUSTOMER
Used to be car eas returned nice and washed. Now its hit and miss. Car returned dirty
4/5/2018
Horace E. VERIFIED CUSTOMER
Greg has always treated me with good customer service. His service is always very professional.
4/5/2018
Andriana G. VERIFIED CUSTOMER
Joseph is wonderful!!! Everything was great !!
4/5/2018
Richard J. VERIFIED CUSTOMER
Ryan provided me with excellent service, I have been using Longo for the last 14 years, and will continue to use Longo.
Thank you Ryan and all the Longo Team.
4/5/2018
Ted T. VERIFIED CUSTOMER
I would told the car received a car washed but when it was given to me it was not washed at all. The rep acted like he didn’t care. Customer service is everything now days or you will lose a customer forever,
4/5/2018
David L. VERIFIED CUSTOMER
All my concerns weren’t fixed. Communication was hard. Took many times to reach. Communication from Andrew and the other service manager wasn’t great. They said teo different things
4/5/2018
Arturo B. VERIFIED CUSTOMER
Longo Toyota always gives me a satisfactory good service????
4/5/2018
WEILI C. VERIFIED CUSTOMER
Excessive waiting time from the time of dropping off the car till pickup
Its ridiculous
4/4/2018
Juan C. VERIFIED CUSTOMER
Elizabheth and Christian the shuttle driver are nice persons? I liked the way they treat me.. Thank u..
4/4/2018
KRYSTAL G. VERIFIED CUSTOMER
Interesting that I never met him face to face. I was in and out within 2 hours with no appointment however.
4/4/2018
Kenneth S. VERIFIED CUSTOMER
Johan did an excellent job of writing up my service invoice. He was quick and efficient. A very good worker who deserves a promotion and raise.
Kenneth S
4/4/2018
DAVID S. VERIFIED CUSTOMER
Good attention to my concerns.
4/4/2018
LAKSHMANAN S. VERIFIED CUSTOMER
Mr Guerrero is a courteous pleasant professional who is an asset to your organization
4/4/2018
GARY B. VERIFIED CUSTOMER
Bruce Herrera continues to provide outstanding customer service. He makes excellent recommendations, consistently keeps customers informed of service progress, and always meets promised completion times. He returns calls promptly and gives thorough and complete explanations of all service procedures. He always takes the time to answer questions and make sure the customer is satisfied and understands all service work.
4/4/2018
Joselito D. VERIFIED CUSTOMER
Happy and satisfied with the service done at Longo toyota.
4/4/2018
Charmaine A. VERIFIED CUSTOMER
Thank you for your excellent service.
4/4/2018
George M. VERIFIED CUSTOMER
Everything was done as promised except that the car was not washed. Daniel, the person who assisted me told me that they will wash the car but they didn’t.