Service completed sooner than expected. Advisor was polite and professional
11/21/2018
ROBERT M. VERIFIED CUSTOMER
Although we are very pleased with the service, the time spent on waiting for transportation, waiting to pay--it's just such a large facility that it is overwhelming and not convenient. I spent an entire day getting the running boards installed --I just don't have that kind of time. We would rather stay local and keep it simple.
11/21/2018
Ramona D. VERIFIED CUSTOMER
Alexis Orso was great very thorough and followed up and kept me informed.
11/21/2018
Evangelina S. VERIFIED CUSTOMER
Good service
11/21/2018
KEADY H. VERIFIED CUSTOMER
Wonderful customer service! Very accommodating and appreciated his efficiency!
11/21/2018
HOANG N. VERIFIED CUSTOMER
Mr. Villalba had made the process clear and easy to understand! I was able to drop off my vehicle early and receive it back during the time estimated which is great!
11/21/2018
MICHAEL B. VERIFIED CUSTOMER
Mandi was awesome and very thorough. Best experience
11/21/2018
Binh L. VERIFIED CUSTOMER
Thanks
11/21/2018
Romelia R. VERIFIED CUSTOMER
Gracias por el servicio esperando que el trabajo sea excelente para seguir confiando en Longo Toyota
11/21/2018
FELI T. VERIFIED CUSTOMER
Hello, I appreciate the great outstanding customer service that Longo Toyota staffs like Mr. Enrique Estrada and Jimmie Saucedo provided my RAV4. They were very attentive and helpful to every details to my RAV4. Please let Enrique and Jimmie know that their efforts did not go unnoticed. Longo Toyota has a “Great Team” making customers feel important, respected and valued. The most important too is the trustworthy. I trusted Longo Toyota that my RAV4 is in safe hands. I am a nurse and I know how important client satisfaction is. Longo Toyota is lucky to have people like you guys.
Thank you so much.
FELI T
11/21/2018
Timothy N. VERIFIED CUSTOMER
My truck was serviced quicker then thought and they washed it two times because it was so dirty
11/21/2018
ABBAS M. VERIFIED CUSTOMER
Great customer service.
11/21/2018
Mike N. VERIFIED CUSTOMER
Excellent service as always
11/21/2018
Robert R. VERIFIED CUSTOMER
Lopez was an excellent service rep.
11/21/2018
Barbara L. VERIFIED CUSTOMER
Danny was not only courteous and professional, he also explained exactly what services would be done for my RAV4 I would recommend him as a service rep to my friends who utilize Longo.
11/21/2018
DEMITRIUS G. VERIFIED CUSTOMER
Took longer than expected. Waited almost 6 hours for car to be ready.
11/21/2018
Jesus M. VERIFIED CUSTOMER
Kayla was very professional. Excellent service rep.
11/21/2018
Ronald M. VERIFIED CUSTOMER
Albert gave an accurate estimate of the time required
required to complete the work. Kept me posted
and had car ready when promised.
11/21/2018
Cynthia O. VERIFIED CUSTOMER
So happy that Eric is back. Best customer service!