Bad service by Mr. E.Chung. Lacks professionalism. Had to wait more than 5 hours for my vehicle to be serviced, after having a 9:45 am appointment.
12/20/2018
DAVID I. VERIFIED CUSTOMER
Cordial, thorough & good cologne.
12/20/2018
Richard P. VERIFIED CUSTOMER
We will be looking for another place to service this vehicle. We were told front struts needed to be replaced when in fact they were new. This calls into question all of the work that was done.
12/20/2018
Denise R. VERIFIED CUSTOMER
On time and very courteous. The professionalism I expect from Longo Toyota was provided throughout the service . Thank you . Merry Christmas ????
12/20/2018
Valentino H. VERIFIED CUSTOMER
Danny Guerrero provided outstanding customer service
12/20/2018
KATHRYN A. VERIFIED CUSTOMER
Elizabeth is the best! She follows through with everything. I feel very confident knowing she is taking care of my car. I am so glad I found her. Thank you Elizabeth!
12/20/2018
RUSSELL C. VERIFIED CUSTOMER
Quite courteous and professional
12/20/2018
Nereyda D. VERIFIED CUSTOMER
Very professional and courteous.
12/20/2018
Jimmy C. VERIFIED CUSTOMER
Excellent customer service!
12/20/2018
Adriana M. VERIFIED CUSTOMER
He had excellent customer service treated me with courtesy.a
12/20/2018
JOSEPH H. VERIFIED CUSTOMER
Excellent
12/20/2018
Khoan T. VERIFIED CUSTOMER
The car wash was a very lousy job. The car wasn’t completely dried out, water dots were all over the place. The representative Kayla was super friendly and courteous though, she was excellent in following up to make sure the car was washed; it was just the car wash part that wasn’t very satisfied, which was not the first time it happened.
12/20/2018
Simon K. VERIFIED CUSTOMER
Fast and courteous
12/20/2018
MYRNA A. VERIFIED CUSTOMER
Good service , good communication , well satisfied,
12/20/2018
Tianyu W. VERIFIED CUSTOMER
Employees promise 1.5 hour, but I wait about 3hours. Actually my car finished service , but no people give me the car, finally, I go to ask them and they give me the car , just said management’s problems
12/20/2018
JAMES W. VERIFIED CUSTOMER
Thank you , great customer service rep!
12/20/2018
Ching K. VERIFIED CUSTOMER
albert was very polite very friendly and professionally explain everything to me. he gave me excellent service !
12/20/2018
GARRY W. VERIFIED CUSTOMER
Left rear door handle was not repaired on 12-11 visit
Brought back 12-18, job completed
12/20/2018
MARIE G. VERIFIED CUSTOMER
No effort was made to get my car sooner than what the insurance gave them. They waited until the last minute knowing I was paying cash for my rental with no Ins coverage. I never got calls updating on progress of car repair until I called and asked about it
12/20/2018
ANTHONY L. VERIFIED CUSTOMER
Yes, he was very attentive and explained everything in detail.