the attention to the client little bad is the third time that I take my car to service and they did not believe in the noise that I told them that the car had the last time the car stayed two days and they did not find the problem this time I was stopping them to explain the problem to Martin and he insisted that it was to regulate the noise until I told him if I wanted to show him where the problem was, I changed a little and after the third time, they did not want to take care of me very well, I think they have to improve a little more customer service ...
12/29/2018
Gerardo O. VERIFIED CUSTOMER
Great job folks
12/29/2018
CHEUNG T. VERIFIED CUSTOMER
Poor communication Didn’t let me know that the rear axle was out of spec
Had to return car for nothing. I had alignment twice in One week ended up worse. Tired of talking about this. I just stated the high lights.
12/29/2018
Danny M. VERIFIED CUSTOMER
Very good service from Nestor.
12/29/2018
EDWARD D. VERIFIED CUSTOMER
He was efficient and detailed
12/29/2018
Martha H. VERIFIED CUSTOMER
Gregg is a great guy I’m so thankful with him
12/29/2018
IVA M. VERIFIED CUSTOMER
Very friendly and professional service ????
12/29/2018
Luis Q. VERIFIED CUSTOMER
Great experience and I appreciate the shuttle service.
12/29/2018
ALAN C. VERIFIED CUSTOMER
I had to wait 1 about 30-40mins to get my car because they didn’t know where they parked my car.
12/28/2018
LUIS S. VERIFIED CUSTOMER
timely drdicated and polite
12/28/2018
Hsin H. VERIFIED CUSTOMER
Excellent!!!
12/28/2018
Kenneth G. VERIFIED CUSTOMER
He is Awsome
12/28/2018
Tim P. VERIFIED CUSTOMER
The team did not communicate well with me, causing delays,aggravation, and the worst service experience CE I have ever had with Longo. Definately not all one person's fault, but it happened and the attempt to make it right by the customer was not even made.
12/28/2018
ALAN Y. VERIFIED CUSTOMER
She’s help for all my request
12/28/2018
Ben H. VERIFIED CUSTOMER
Your prices are too high !
12/28/2018
Nelson N. VERIFIED CUSTOMER
Always a pleasure working with Roy when I come in for my Prius. He keeps it running great & is always efficient & professional. Thanks,
12/28/2018
SEAN F. VERIFIED CUSTOMER
I go to Longo Toyota because of Martin Torres. He is always professional and always lets me know what needs to be done. I also appreciate when he keeps me posted on when the car will be done. Torres is a very effective communicater.
Martin Torres keep up the “Hardwork!”
Thank you,
Sean
12/28/2018
JESSE M. VERIFIED CUSTOMER
Everything was great
12/28/2018
Jemellee C. VERIFIED CUSTOMER
Great friendly service. Appreciate all the space provided for clients
12/28/2018
Sonia A. VERIFIED CUSTOMER
He was absolutely fabulous and very kind. He answered all of my questions since it was my first time servicing my car at longo. He had a continuous smile on his face even though it was freezing outside!!!