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Real Reviews from VERIFIED CUSTOMERS
BANUELOS I. VERIFIED CUSTOMER
??????????
12/30/2018
Avis S. VERIFIED CUSTOMER
Excellent service as always! Thanks Jimmie!
12/30/2018
ZHAO BO. VERIFIED CUSTOMER
Good
12/30/2018
IRENE T. VERIFIED CUSTOMER
Would you be able to do the work less then 4 hours. With a appointment. Could i also have a discount. Mr. Martin Torres did a great job. Please keep him.
12/30/2018
FLORA J. VERIFIED CUSTOMER
100/100 Satisfecho.
12/30/2018
Vanessa P. VERIFIED CUSTOMER
I went in to fix speaker and scratched my tint in my back window. Called to complain and went straight to voice mail .
12/30/2018
JANNETT K. VERIFIED CUSTOMER
Always a pleasure to be at LONGO / we leave many dealers in our neighborhood and come many many miles to Longo for your integrity and your tech staff knowledge and expertise . Money we have to pay anywhere but at Longo is well spent . MR ETHAN SU WAS GREAT / HONEST AND MADE US FEEL GOOD EVEN WHEN WE SPENT OVER $2300 ON A 2005 ROADRUNNER
12/30/2018
Dolores F. VERIFIED CUSTOMER
The concergie personnel didn’t explain that the shuttle service is off at 4pm , i have to ask the shuttle driver what time to pick me up coz my car is ready at 6 , good thing she gave me the card schedule if not , I guess nobody will pick me up to get my car, so i called to be picked at 3:30 pm
12/30/2018
Eduardo E. VERIFIED CUSTOMER
My car was not wash. And my decorations were removed.
12/30/2018
DENNIS C. VERIFIED CUSTOMER
Excellent work
12/30/2018
Logan G. VERIFIED CUSTOMER
Noli is awesome
12/30/2018
DEANO CYRONN. VERIFIED CUSTOMER
More communication on service completion time. Representatives should not guarantee service completion on day of drop off (for those with confirmed appointments). In this case, I was guaranteed completion by end of day but Longo Toyota failed to deliver that customer satisfaction, despite of its promise to complete. There seemed to be lack of communication between departments in the facility, causing this inconvenience. I am more than willing to speak about this experience to further the improvement of your service to your loyal customers.
12/30/2018
Javier M. VERIFIED CUSTOMER
Ron is a great service guy
12/30/2018
JIMMY WEE. VERIFIED CUSTOMER
Monte provided great customer service from greeting to notifying me of service completion. Thanks.
12/30/2018
Kenneth K. VERIFIED CUSTOMER
Alec provided excellent service and I very much appreciated the time and effort that I had with difficulties encountered during a previous visit.
12/30/2018
MARIA M. VERIFIED CUSTOMER
Satisfied customer service - vehicle returned on time
12/29/2018
LUIS V. VERIFIED CUSTOMER
Emely was super helpful
12/29/2018
Michael V. VERIFIED CUSTOMER
Very helpful and courteous service.
12/29/2018
Consuelo A. VERIFIED CUSTOMER
I’m very satisfied, they treated us with respectful and polite.
12/29/2018
Lynn R. VERIFIED CUSTOMER
Except for the long wait time
12/29/2018