Everything went well. I was at Longo for a bit longer than I had expected, but it was explained to me that this was because of Saturday crowds. Alex was helpful. The bill was not too high, & the coupon helped.
4/5/2019
MEHMET B. VERIFIED CUSTOMER
Amazing derive!
4/5/2019
Anh P. VERIFIED CUSTOMER
Albert helped me today for my car maintenance service. He was friendly, and got his job done promptly. Meanwhile he patiently answered my question about a different service.
Thanks for the good service.
4/5/2019
Yvette R. VERIFIED CUSTOMER
Friendly and helpful.
4/5/2019
REGINA P. VERIFIED CUSTOMER
Superb service! I especially appreciate that Alex took exceptional interest in making sure my visit to Longo was nothing short of excellent. Employees like this are what can make or break customer loyalty, and Alex truly deserves the highest commendation for his efforts.
4/5/2019
Kathy C. VERIFIED CUSTOMER
Vince was a fine representative of Longo. Very polite and efficient.
4/5/2019
David P. VERIFIED CUSTOMER
Mandi is wonderful and always keeping me updated in my vehicle while it is being worked on.
4/5/2019
Emily N. VERIFIED CUSTOMER
Gregg Morgan explained which services I needed and expressed concern about getting new tires soon because of the tread wear. Gregg provided outstanding customer service and was friendly throughout our interaction.
4/5/2019
Yilin Z. VERIFIED CUSTOMER
Very good service here.
4/5/2019
Jose G. VERIFIED CUSTOMER
Muchas gracias por su honestidad
4/5/2019
Richard O. VERIFIED CUSTOMER
Gregg is a 1st class service advisor. He is very knowledgeable about Toyota products and he keeps his customers well informed as to what type if work is necessary to repair their vehicles. He also keeps his customers with status updates while repairs are underway until all repairs are completed.
4/5/2019
Rebecca V. VERIFIED CUSTOMER
Always great service and updates.
4/5/2019
DAISY L. VERIFIED CUSTOMER
Yes we like give our best Feedback to your service department Ryan Matthes and his partner Alex they both are very good and so professional to give us the information customer needs, it’s a good quality for Toyota it’s good to keep with
this employee they need to get a good raise and promote to another level of company, what we feel about them very good job and more likely the best employee to have they deserve a good raise, we’ve been with Toyota is the good quality and good in maintaining the reputation quality of your name Toyota!!!
Our whole family has Toyota the best !!!
4/5/2019
REYNA G. VERIFIED CUSTOMER
Danny has amazing customer service and made sure to explain to me the process my car would undergo without me asking. Made me feel secure about the service it would receive.
4/5/2019
Selina T. VERIFIED CUSTOMER
I like to think I'm a good judge of character and Dannys 10/10 so yeah I drive from van nuys to Longo at 6 am because I trust Danny & Longo team. From purchasing my Lady, to service and even collision repair Longos service is 10/10. Also Stephanie in Enterprise was a joy this morning & the gentleman at the pick up cashier also totally made sure all my questions were answered, I'm bringing my mom's car for wax and clay also because Longo Rewards has a coupon ! Plus you guys hook it up for AAA members too!
4/5/2019
Rich Y. VERIFIED CUSTOMER
None
4/5/2019
CLEORA L. VERIFIED CUSTOMER
He was especially kind and helpful to my situation. It left me happy that I came back for the service after going elsewhere before.
4/5/2019
HSIENCHUN L. VERIFIED CUSTOMER
The service consultant was good, however, we had experienced a problem after getting our car repaired, which it should be all good after the requirement but not in our case.
4/5/2019
Aileen I. VERIFIED CUSTOMER
I am completely satisfied with the service advisor, Alexander Ayala, because because he makes sure whatever issues I have with my vehicle is resolved. He gives me confidence and I trust in his knowledge.
Aileen I