The driver side floor mat forgot put it
back. Secondly, did not get a car wash.
4/19/2019
AUDRIS C. VERIFIED CUSTOMER
Alex Ayala was superb!!!
4/19/2019
Jesse M. VERIFIED CUSTOMER
Great service. Clear communicator.
4/19/2019
Calvin L. VERIFIED CUSTOMER
Martin was friendly, knowledgeable, and professional when he assisted me.He was timely and thorough with the paperwork. Overall,he was a great service associate.
4/19/2019
Sinh H. VERIFIED CUSTOMER
Excellent job Edward...I can tell you're trying.
4/19/2019
Scott S. VERIFIED CUSTOMER
Always excellant!
4/19/2019
Ryan H. VERIFIED CUSTOMER
Yes he was super.
4/19/2019
Mona I. VERIFIED CUSTOMER
He is outstanding Longo Associate . Danny is very good in understanding and responsive to customers needs.He is a hard worker and tries hard to solve customer’s issues. He is the ideal kind of worker for Longo to nurture and keep.
4/18/2019
Christina L. VERIFIED CUSTOMER
Jeremy was fantastic & very professional! Employees like him remind me why I go out of my way to have Longo service my Rav4.
4/18/2019
Tom M. VERIFIED CUSTOMER
Excellent service and we choose to go Longo due to his dedicated work and customer service.
4/18/2019
MONICA G. VERIFIED CUSTOMER
I was very happy with my visit, Danny answered all my questions he had a great attitude was very friendly and professional.
4/18/2019
Charles V. VERIFIED CUSTOMER
I have always found the service dept at Longo to be friendly, helpful. Johan did an excellent job of keeping me informed.
4/18/2019
Kevin C. VERIFIED CUSTOMER
Great as always.
4/18/2019
SHELLY T. VERIFIED CUSTOMER
I have received a good service and I am serviced with the service .
4/18/2019
Claudia G. VERIFIED CUSTOMER
Edward had the best customer service skills and when asked about the Toyota tundra he knew all the answers. I will be going again to Toyo Lago for my services.
4/18/2019
ALLAN J. VERIFIED CUSTOMER
After checking in around 715, my service advisor informed me that I was going to be called in 2 hours regarding the status of my service order. Before I took the shuttle home, I confirmed that he would be calling me about the preliminary status. 4 hours later, I called him inquiring about the status. He then informed me that 3 light bulbs in the headlight assembly needed to be replaced and that it would take another 45 minutes for the repair to be done. It should not take 4+ hours for 3 bulbs to be replaced, nor should I have needed to call him 2 hours after the time I entrusted him to call me. Thank you.
4/18/2019
Mary B. VERIFIED CUSTOMER
Usually the service consultant who checks you in will come and talk to you at least once and at the end or when the service is about to be complete also they will come to you and express how much they appreciate you choosing Longo Toyota. This is the customer service I’ve been receiving ever since I started coming to Longo, but I did not see that with Jeff yesterday and I wonder why? He gave me a call though to tell me what the technician suggested.
4/18/2019
Edward L. VERIFIED CUSTOMER
Great representative of you Company
4/18/2019
TEER S. VERIFIED CUSTOMER
Very good service
4/18/2019
Evelyn G. VERIFIED CUSTOMER
Very friendly and informative! Provided quotes for everything I need to fix in my car so I can budget. Have been going to him for years! Great worker!