Longo Toyota Auto Repair Service

I did brakes today and they didn’t put the center of my rim. Will go tomorrow hopefully they didn’t break it or hopefully they have it there. I never had this issue until today that they did the brakes and they had to remove the center cap of my rims.

Very nice

Alex was great

all good service

Mandi is great!!!

Mr Villanueva was excellent! He was able to have my car taken care of ASAP.

Alex was friendly, professional, clear, and helpful. This was my first time servicing my vehicle, and based on this experience, it will not be my last. I am very satisfied with my service experience with Alex and all the staff I came into contact with (including the cashier/pickup desk, and the guy at the podium for car pickup).

Teddy Chiu is an excellent service advisor

He was very personable. He was attentive and provide great customer service.

Johan was very helpful an the detail department did an exceptional job. Thanks a lot..... definitely will keep coming back as a repeated customer.

Good job and good service

Todo estuvo bien buen servicio

Emma O

Good servic

Juan was a breath of fresh air. His attentiveness and speedyness with my service was outstanding. I was in and out in the amount of time he estimated. Nice to have him help. Excellent service all around.

Good

Ryan was very helpful and professional. Service with a smile.

I never come back to longo . My last experience was terrible. When I bought the car from a toyota dealer en atlanta GA. The salesman told me about this program call toyotaguard premium. The camry that I was buying come with that program. The salesman explain me that under toyotaguard premium , my car is suppose to get service until 45,000 miles or 5 years. The service manager in Longo told me that toyotoguard is not available in california. Joseph told me that I need to get some information( agreement number) instead to get my car service. I had to go home , get the papers that the dealer gave me and come back to longo and show them the papers . The service manager was rude telling me that I have some papers saying something that longo's sistem did nog show. That is not my fault. At the end They service my car but before the service manager said that I probably get the bill by mail. Longo should train their personnel a little bit better. They don't know all the toyota's programs and make the costumer like me, waste some time. My first 5 visits were really good but one bad experience is enough. I am considering not to buy another toyota vehicle just because this experience. And I am telling my famili and friends who also have a toyota vehicle about this experience with longo. Toyota ' s vehicle are best and reliable but is this kind of things that makes the brand be just like the other ones.

I never come back to longo . My last experience was terrible. When I bought the car from a toyota dealer en atlanta GA. The salesman told me about this program call toyotaguard premium. The camry that I was buying come with that program. The salesman explain me that under toyotaguard premium , my car is suppose to get service until 45,000 miles or 5 years. The service manager in Longo told me that toyotoguard is not available in california. Joseph told me that I need to get some information( agreement number) instead to get my car service. I had to go home , get the papers that the dealer gave me and come back to longo and show them the papers . The service manager was rude telling me that I have some papers saying something that longo's sistem did nog show. That is not my fault. At the end They service my car but before the service manager said that I probably get the bill by mail. Longo should train their personnel a little bit better. They don't know all the toyota's programs and make the costumer like me, waste some time. My first 5 visits were really good but one bad experience is enough. I am considering not to buy another toyota vehicle just because this experience. And I am telling my famili and friends who also have a toyota vehicle about this experience with longo. Toyota ' s vehicle are best and reliable but is this kind of things that makes the brand be just like the other ones.

Excellent service from this guy!