Andrew is the best. He introduced me to the rewards program. Thanks Andrew
8/23/2019
Arthuro F. VERIFIED CUSTOMER
They did nothing to my prius descent sensor still on and I pay $150 and they want to charge me 450 to recalibrate and I don't know what else so sounds like I'm giving my money away for nothing it's a rip-off
8/23/2019
Cesar E. VERIFIED CUSTOMER
Excellent service and excellent facilities....Best in south Cali
8/23/2019
MICHAEL E. VERIFIED CUSTOMER
It was an excellent job done.
8/23/2019
Carlos O. VERIFIED CUSTOMER
Noli Evangelista was very professional, a very pleasant experience at Longo Toyota
8/23/2019
Kimtak Y. VERIFIED CUSTOMER
Good service
8/23/2019
Sandra R. VERIFIED CUSTOMER
Many is the reason I come here. I drive a long way because I trust her
8/23/2019
Luis V. VERIFIED CUSTOMER
Great service!
8/23/2019
Thomas T. VERIFIED CUSTOMER
Johan did his job. So did the Foreman, David. The problem is a poorly designed back seatbelt safety alert system was not clearly communicated by Toyota to the sales rep, the dealer, the maintenance crew and, most importantly, the customer. This leads to a logical conclusion that other issues exist and have not been communicated which creates a customer trust issue.
8/23/2019
Ruby D. VERIFIED CUSTOMER
I love the customer service Martin Torres gave. He told me my car would be done by 3pm and ge was ahead of schedule. I also liked that he called me to let me know why my check engine light was on and an update status about my car. Thank you Martin Torres!
8/23/2019
DON W. VERIFIED CUSTOMER
The service was complete and fast. Longo is the best.
8/23/2019
DAVID C. VERIFIED CUSTOMER
Very good and courageous services. He explained what options I can take and detailed each item the cost. I will ask him to be my advisor next time when I need services. Thanks so much.
8/23/2019
William F. VERIFIED CUSTOMER
Bruce is really helpful to diagnose the issue with our Avalon. It is nice to have the very experienced foreman test drive the vehicle and explain to us the noise we were hearing.
8/23/2019
EDWARD C. VERIFIED CUSTOMER
All was good and fast service
I have bout 4 camry's and 1 truck
From Longo toy I am a customer for
Life
8/23/2019
Lawrence S. VERIFIED CUSTOMER
Bad service!!!!
I checked in 7:35AM. 8:38PM my service advisor called me & I was told that the vehicle was done & she wrapped up the service that was made in the vehicle. She told me that the car will be available at the Cashier pick up in 10-15 mins. 15 mins after I went to the cashier & presented my receipt, It was returned to me saying that the paper works are not available yet. I waited & took 45 mins from for me to get my car. I was given an inaccurate time by the service advisor. I was 45 minutes late for my doctors appointment. Took me 2 hours in total for a 15000 service maintenance. 1 hour service, 1 hour wait time after the service. Then to add insult to injury, when I got my car my flor mat at my driver seat is missing. Matthew came and spoke to me saying that they will look for it & he will give me a call for update. Day has passed and I never gotten a call from him.
8/23/2019
HAKOB G. VERIFIED CUSTOMER
No good servis
8/23/2019
Terry S. VERIFIED CUSTOMER
Patient and professional. Excellent.
8/23/2019
Jose E. VERIFIED CUSTOMER
Great service throughout my stay at Longo Toyota. Thank you Emily Mejia.
8/23/2019
Suketu P. VERIFIED CUSTOMER
I got my tires changed but they installed scratched wheels and tires. It clearly looks used ones.