Albert Lopez is very nice and took good care of us.
We would like to thank him for his good service.
2/1/2020
William M. VERIFIED CUSTOMER
wonderful!!
2/1/2020
Abbie H. VERIFIED CUSTOMER
Ethan is just fine what I am concerned about is if you will honor the warranty they said they may not correct the problem and if that happens I will be disappointed cause I love my Toyotas
2/1/2020
FANGYUN L. VERIFIED CUSTOMER
Calls were all forwarded to voicemail. None of the three advisers were able to pick up phone calls anyway. And they did not return my call afterwards. No update, no phone call, no text. I had to call the customer service to get status update.
2/1/2020
Ruben H. VERIFIED CUSTOMER
Excellent personal and service always
2/1/2020
HUGO M. VERIFIED CUSTOMER
Johan ****was very kind and professional with me. Definitely I'll come back. Thank you.
2/1/2020
MARIA C. VERIFIED CUSTOMER
Sabrina was terrific!! She was very professional, explained all they were going to check. After, she explained in detail what they looked at and found. We are extremely happy with her service!! We will be calling her for our 10,000 miles tune up. Thank you for having employees that take such pride in their work.
2/1/2020
James A. VERIFIED CUSTOMER
Albert is a professional par excellence. He’s proven himself personable, intelligent, knowledgeable and hard working in his discipline. Over the years, he’s been my preferred service advisor at Longo, and he has always held the bar higher each time. He’s simply good. Keep him.
2/1/2020
Fe R. VERIFIED CUSTOMER
I was not given an Estimated time, because there’s not much customer, I was expecting it to be earlier. I was there at about 2:46pm. When he called, caller ID didn’t identified it as Longo so I declined. He did leave a message though.
After I paid & gave the attendant my receipt, they gave the cars of 2 others that gave their receipt after me, the attendant finally caught on & asked for my receipt again & called it in, then explained my car was placed in an area that it shouldn’t be.
2/1/2020
Selina W. VERIFIED CUSTOMER
She was absolutely awesome!!!
2/1/2020
Sally K. VERIFIED CUSTOMER
Andrew was kind and professional.
Very satisfied with the service.
2/1/2020
Eric T. VERIFIED CUSTOMER
Ok
2/1/2020
Sergio S. VERIFIED CUSTOMER
Todo estuvo perfecto me atendieron en el tiempo que dijeron y me explicaron muy bien los empleados son muy amables
2/1/2020
NOEL G. VERIFIED CUSTOMER
It’s all good
2/1/2020
Ali A. VERIFIED CUSTOMER
He was very nice and very professional
2/1/2020
PHI L. VERIFIED CUSTOMER
Thank you
2/1/2020
Timothy M. VERIFIED CUSTOMER
Miguel gave me a very accurate time estimate of when by car would be ready. Because of that I did not have to take the shuttle back to work and was able to leave and get to my office early
2/1/2020
Yadira P. VERIFIED CUSTOMER
Great job and servicep
2/1/2020
Shu S. VERIFIED CUSTOMER
His service is very friendly. Every question was answered very carefully, so I'm assured. I thank him for answering every question so patiently.????????????
2/1/2020
Stephen W. VERIFIED CUSTOMER
Excellent advisor. Really listened. No pressure. Courtesy shuttle via Uber was amazing