Gary does not listen to the customers issues very well. Car was kept for 2 day with nothing resolved. Gary did not explain or even try to explain the issues.
6/26/2019
Sylvia&Mike O. VERIFIED CUSTOMER
Jennifer is always helpful and cheerful when I leave off my car. Let’s me know exactly when it will be done. That’s why I always ask for her when making my appointment.
6/25/2019
Tina P. VERIFIED CUSTOMER
Listened and answered all my questions
Remembered me from previous service
That means a lot with customer service!
6/25/2019
Jeff W. VERIFIED CUSTOMER
I like Gary. He's a good dude. ????
6/25/2019
Cristian C. VERIFIED CUSTOMER
First time getting my new vehicle serviced. Jennifer was great. I would have to say that i was not expecting to wait almost 2 hours. Next time i know to drop off vehicle and get picked up.
6/24/2019
Jeff B. VERIFIED CUSTOMER
You guys are awesome they’re a little pricey but you take care of my problems thank you
6/24/2019
James D. VERIFIED CUSTOMER
Gray
Was great. My 1st experience with the service department and was very satisfied
6/22/2019
Jeff C. VERIFIED CUSTOMER
The service invoice price was very different than the price I was quoted online. Not a big deal, but the discrepancy in the price was quite surprising.
6/22/2019
Larry T. VERIFIED CUSTOMER
She was a great person to work with.
Thank you Jen
Larynx Tee
6/21/2019
Stephen M. VERIFIED CUSTOMER
The salesman that help me (I think his name was Joe) went above and beyond to get me my extra key that I had been requsted the day I bought my car almost 6 weeks ago. All M.K. Smith employees can take a lesson, there's nothing better than excellant Customer Service.
6/21/2019
Trisha K. VERIFIED CUSTOMER
Robert is great. Kept me informed the entire time. Thank you so much.
6/21/2019
Mario G. VERIFIED CUSTOMER
My experience was outstanding.. Robert Maynard gave me the best care possible.
6/21/2019
Irene Q. VERIFIED CUSTOMER
Robert has always taken his time to answer all of my questions therally he is very patient. I give him a 10 and 5 star!!!
Thank you
6/21/2019
Elizabeth C. VERIFIED CUSTOMER
Robert Maynard is the best. He always takes great care of my car needs. Always so professional and personable. He’s the reason I keep getting my car serviced there at MK Smith.
6/20/2019
Donna T. VERIFIED CUSTOMER
Jennifer, is always a professional in doing her job!
6/20/2019
Martha P. VERIFIED CUSTOMER
Thank you Jennifer for calling to provide feedback.
6/20/2019
Terry &. VERIFIED CUSTOMER
I am satisfied with Robert’s and technician’s services. I came previous afternoon around 4:00 to see if I could squeeze in to check my GMC Terrain for its engine light was on. Robert brought an equipment for checking and advised me to come next day morning for more detailed checks. I did and saved me more time rather than in waiting.
6/20/2019
Tony M. VERIFIED CUSTOMER
Jennifer always provides my family with excellent service. It is always a pleasure working with Jennifer! Thank you Jennifer!
Antonio Martinez Jr