Pure options as far as satisfied you need more selections! I'm very happy with the truck so far, I need to keep test driving verify it's sporadic fault I had. Only thing I would update would be a courtesy car wash on services as I do at my shop. Just suggestion I've been working dealerships since 1969 and we have always wash cars they had Services done not just oil changes but good ticket customers like I said just a suggestion. Ed Ed's BMW service
1/29/2020
Robert B. VERIFIED CUSTOMER
Completely satisfied and would recommend MK Smith to my friends and family.
1/29/2020
Shirley M. VERIFIED CUSTOMER
We were treated very well today and we want to thank Fernando for his professionalism and great customer service. We like the new process of having an appointment. The service seems to be much faster and less frustrating when waiting for the vehicle to be done. We can’t say enough about Fernando and how he kept the ball rolling.
1/29/2020
Alfred L. VERIFIED CUSTOMER
Great customer service Highly satisfied
1/29/2020
Crystal J. VERIFIED CUSTOMER
The service rep was professional and helpful
1/28/2020
James B. VERIFIED CUSTOMER
Job well done
1/27/2020
Robert M. VERIFIED CUSTOMER
Because you got them to not put thatsticker in my window...finally
Thanx
1/26/2020
Ruben G. VERIFIED CUSTOMER
I was told my car would be ready in a few hours. I never received a call that my car was ready. I called at 5:30 1st time someone hang up on me second time I was told to hurry up because if not my car would have to stay over night. I had work and was late. They gave me my keys and said they would mail me my paper on Monday.
1/26/2020
Salvador M. VERIFIED CUSTOMER
When I picked up my truck waited 15 min to even be acknowledged by Mike. Another 10 min passed and another gentleman asked us if we had been helped. It was then that mike finally got up and I was taken to the cashier by Mike. Only received my receipt and he didn’t explain to me what was wrong with my truck. He just said I need a new engine and gave me a quote of over $8k. He just repeated to me what I had originally told me was wrong with my truck. That it over heated and “ I got a bunch of check engine codes” horrible service ! I feel ripped off
1/25/2020
Adrienne N. VERIFIED CUSTOMER
Jennifer is amazing!!!
1/25/2020
Maria M. VERIFIED CUSTOMER
The only thing was when I got my truck my seat was moved all the way back & the backing was also moved. Jenifer is great!
1/25/2020
Tito E. VERIFIED CUSTOMER
I really appreciate the shuttle service to and from my home while my vehicle was at your dealership for service. I really like the excellent communication too via text and telephone. I appreciate your service department keeping my vehicle clean. Thanks!
1/25/2020
Mr F. VERIFIED CUSTOMER
You guys have horrible service and installed a broken part in my car
1/24/2020
Andrew S. VERIFIED CUSTOMER
Honest, polite, made me feel valued. Mike Lara is a solid staff member.
1/23/2020
Carmen E. VERIFIED CUSTOMER
I liked the service, car feels smooth, good quality in general so far. Gary assisted me with great professionalism, and diligency. I am coming back, thanks!
1/22/2020
Gary B. VERIFIED CUSTOMER
My service advisor Gary, made sure my car was taken care of. Excellent service
1/22/2020
Alina T. VERIFIED CUSTOMER
My car went in for first oil change. All went well. I do have to comment that the design for the cargo cover is horrible. It is held on by velcro that stopped sticking about a week after I purchased the car.
If I have my third row up in a seated position, I cannot close my hatch without being outside my vehicle because the cover sticks out and blocks it from closing.