I have been having issues with the radio on my 2018 Silverado that apparently cannot be fixed. The radio changes stations by itself, the screen stops responding and becomes unusable. I've taken it to MK Smith 4 times to fix the issue without success. My warranty is almost up and I don't want to deal with this issue after it expires. It might be time to call this truck a lemon and see what the next steps will be.
8/19/2021
Nancy D. VERIFIED CUSTOMER
Don was professional and responsive. Very satisfied with the service Don provided.
8/18/2021
Carlos A. VERIFIED CUSTOMER
Jennifer hunt is a great service advisor willing to help people out with their problems.
8/18/2021
Rodolfo L. VERIFIED CUSTOMER
Gary was able to fit us in to a very busy schedule, thank you to Duane for getting our tire ordered and in so quickly! We had auto protection insurance and Gary was very knowledgeable in how it works, other dealerships we called had no clue how it worked.
8/18/2021
David P. VERIFIED CUSTOMER
Jennifer in device is the best. Don't ever lose her. She is the best I've seen in years an that includes M K Smith. Very happy with the service
8/18/2021
Pat C. VERIFIED CUSTOMER
All good????
8/18/2021
Quintus L. VERIFIED CUSTOMER
Great service
8/18/2021
Randy R. VERIFIED CUSTOMER
Gary Gavarrete service was a 10 out of 10. I was so impressed by how much the entire staff treated me like a VIP. You have earned my business.
8/18/2021
Leslie H. VERIFIED CUSTOMER
Very pleased with everything.
Thank you Paul so much:-)
8/18/2021
Deana R. VERIFIED CUSTOMER
Everyone I dealt with was very kind, attentive and helpful!!
8/18/2021
Linda E. VERIFIED CUSTOMER
Jennifer was so great!
8/18/2021
Lisa C. VERIFIED CUSTOMER
Paul was awesome! He was very attentive and made sure that I was completely satisfied with my oil change.
8/17/2021
Daniel D. VERIFIED CUSTOMER
My vehicle was waiting here for service for a week and when It was finally ready for pick up I had damage to my front bumper very unprofessional. It is a very unpleasant inconvenience to drop off your brand new 2021 camaro and receive this in return never again will I ever do any business at MK Smith Chevrolet
8/16/2021
Perla N. VERIFIED CUSTOMER
On top of her game
8/15/2021
Angel F. VERIFIED CUSTOMER
Christian went above and beyond to make sure my service experience was a great one. He was constantly in touch with me, which is my number one expectation. I will gladly recommend Christian and the entire MK Smith staff to friends and family. Thank you.
8/15/2021
Lupe/Alyssa B. VERIFIED CUSTOMER
The car service was exemplary as usual. The service personnel are always top notch. However the cashier was anything but. She had an over all negative disposition. Lastly, when I said thank you, she said uh huh. That is RUDE, she is not the cashier I normally see there.
8/15/2021
Jon H. VERIFIED CUSTOMER
Awesome as usual!
8/15/2021
Everett M. VERIFIED CUSTOMER
I was very satisfied with the service rep. Paul Gonzales I would not hesitate to return to MK Smith for service or repairs to my vehicles
8/15/2021
John A. VERIFIED CUSTOMER
Jennifer Hunt was very responsive, pleasant, and helpful.
8/14/2021
Vincent G. VERIFIED CUSTOMER
Another GREAT service experience.
Thanks, again, Jennifer - You are the BEST!